Sr. Director, Technology Program Management at Fair Isaac in Work from Home

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity FICO’s Global PMO is the function that keeps the company’s most critical enterprise programs on track, from strategic transformation initiatives to cross-functional platform investments. As Sr. Director, Technology Program Management, a senior leadership role within our Project Management discipline, you will build and lead the PMO’s technology program portfolio, ensuring critical initiatives land with speed, discipline, and measurable outcomes. This role reports into the VP of the Global PMO. The flagship program under this role is FICO’s Product and Engineering Transformation, moving the engineering organization to AI-native, service-oriented delivery at scale. In this new role, you’ll lead strategic oversight and portfolio governance while building the function alongside technology and product executives. What You’ll Contribute Own the Global PMO technology program portfolio, ensuring well-orchestrated delivery of key roadmap initiatives, establishing effective governance and prioritization frameworks, and bringing a predictable reporting cadence that gives leadership clear visibility into program health, risk, and investment performance across all active initiatives. Serve as the executive escalation point for program-level decisions and cross-program conflicts, and champion AI-native, agile-at-scale program delivery by creating and evolving PMO methodologies, templates, and tooling, reducing ceremony and modeling the operating principles FICO is embedding across its engineering organization. Provide senior sponsorship and strategic oversight for FICO’s flagship Product and Engineering Transformation program, rolling up the sleeves on implementation and partnering with executive sponsors across Product, Engineering, HR, Legal, and Security to align direction and resolve blockers requiring SVP-level engagement. Hold the AI transformation team accountable to milestones, quality, and stakeholder outcomes, and represent program progress and risks in executive forums, translating complexity into clear business impact. Act as a trusted partner to the Head of Product, Head of Engineering and Architecture, Head of Technology Operations, and other technology executives, providing the portfolio-level view needed to make investment and resourcing decisions. Hire, develop, and retain a high-performing team of program managers, defining career paths, competency frameworks, and performance standards, while building a culture of accountability, transparency, and continuous improvement that earns the trust of engineering and product teams rather than adding bureaucratic overhead. Drive and improve annual and quarterly technology program planning cycles, owning portfolio-level dashboards and executive reporting as the trusted source of truth on status, investment tracking, and outcomes. Identify cross-program synergies, shared infrastructure needs, and resourcing conflicts early, and partner with Finance and HR to manage program budgets, headcount plans, and vendor relationships across the portfolio. What We’re Seeking Extensive, progressive experience in program and portfolio management specifically in product and engineering disciplines, including senior leadership experience overseeing technology programs in a complex enterprise environment. Prior firsthand involvement in implementing and scaling AI-native or Agentic delivery frameworks and tooling. Demonstrated success leading large-scale organizational and technology transformation programs, with a clear understanding of what enables them to succeed and what causes them to fail. Strong executive presence and communication skills, with the ability to engage credibly with senior leadership, translate complexity into business impact, and influence without authority across a matrixed