Sr Commercial Facilities Technician at Nationwide in Scottsdale, AZ

Job description

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Position Overview Provide general facilities maintenance and responsive customer service across a multi-tenant commercial building environment at Cavasson. The role supports the safe, reliable day-to-day operation of the property by addressing routine maintenance needs and assisting with light HVAC, electrical, and plumbing work. Key Responsibilities Perform general building and facilities maintenance across multiple buildings. Troubleshoot and complete routine, light-duty HVAC, electrical, and plumbing repairs within the scope of the role. Respond to service requests promptly, communicate clearly with tenants and building contacts, and provide courteous, customer-focused support. Help maintain clean, safe, and orderly building conditions; identify issues and escalate repairs that require specialized service. Work effectively in a multi-tenant environment while prioritizing requests and minimizing disruption to occupants. Qualifications 3–5 years of industrial or commercial facilities maintenance experience. Hands-on familiarity with light HVAC, electrical, and plumbing maintenance. Strong customer service and communication skills; able to work professionally with tenants and building occupants. Reliable, safety-conscious, and able to work independently while coordinating with the facilities team. Internal Note: Compensation Grade D4 Job Description Summary Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you! As a Senior Technician, you'll be responsible for facility maintenance services and operations including plumbing, carpentry, painting, plastering, electrical maintenance, HVAC maintenance and operations, housekeeping and landscape/grounds maintenance. Job Description Key Responsibilities: Uses advanced skills to perform maintenance service and repairs in a specialized technical and skilled trade for the organization's facilities. Ensures maximum efficient operations of facilities and equipment, as well as the care of all grounds and support equipment, through the direction of a technical support staff. Ensures that all systems including utility infrastructure are fully operational and inspected according to accepted standards and practices, including preventive maintenance schedules. Develops and implements preventive maintenance and repair programs and procedures for structural, HVAC, electrical, mechanical, & plumbing and/or refrigeration systems for the company facilities. Acts as a source of direction for the training and guidance of the less experienced staff. Remains familiar with and aligns with all federal, state and local safety and environmental laws and regulations. May perform other responsibilities as assigned. Reporting Relationships: Reports to Supervisor/Manager. Typical Skills and Experiences: Education: High school diploma or equivalent. License/Certification/Designation: Industry trade certifications strongly preferred. Experience: At least four years of related work experience. May have experience and skills in carpentry, painting, plastering, electrical maintenance, plumbing, HVAC maintenance and operations, janitorial and/or grounds maintenance. Knowledge, Abilities and Skills: General knowledge of HVAC mechanical and life safety systems, motor controls, vibration analysis and equipment