Sr. Business Analyst - Treasury Systems and Transformation at Manulife in Chengdu

Job description

Assistant Manager/ Sr. BA TST (MITDC) - Job description Treasury Operations is responsible for safeguarding the cash assets of the Company through a robust control environment and excellence in operational execution on a global basis. The Treasury Systems & Transformation (TST) team supports global Treasury Operations by implementing and enhancing treasury systems, improving processes, and supporting integration with banks and internal platforms. The Assistant Manager /Senior Business Systems Analyst will support Treasury technology initiatives in Hong Kong with a strong focus on systems, automation, and emerging AI capabilities. This role is ideal for a professional with a blend of analytical thinking, technical curiosity, and problem-solving mindset, eager to work at the intersection of Treasury operations and technology innovation. You will work closely with TST team in North America and Manila, Hong Kong Business units, Technology teams, and Treasury stakeholders to drive improvements across Treasury applications, integrations, and automated workflows, while building foundational expertise in enterprise financial systems in Hong Kong. Position Responsibilities Treasury Systems & Technical Analysis Develop detailed understanding of ERP and Treasury Payment system setups and configurations and act as SME to support initiatives involving these systems Support analysis and enhancement of Treasury Applications, ERP integrations, and bank connectivity platforms Develop foundational understanding of payment processing, cash management, liquidity, and settlement systems Assist in identifying system inefficiencies and opportunities for automation and optimization Document system workflows, integration points, and technical dependencies Business & Requirement Analysis Gather and document business and system requirements, including user stories, process flows, and functional specs Collaborate in workshops with stakeholders to translate business needs into technical solutions Support creation of current-state vs. future-state process models, with focus on efficiency and scalability Data Analysis & Problem Solving Perform data analysis, validation, and reconciliation across systems and files Assist in defining data mapping, transformation logic, and file/interface requirements Apply critical thinking to identify root causes, trends, and innovative solutions Contribute to improving data quality, controls, and transparency Testing & Implementation Create and execute test cases, test scripts, and test scenarios Support Functional Testing, System Integration Testing (SIT) and User Acceptance Testing (UAT) Track defects, retest fixes, and ensure solution quality prior to deployment Collaboration & Stakeholder Engagement Work with cross-functional teams including Treasury, Finance, IT, and external vendors/banks Build strong working relationships with a service-oriented mindset Contribute ideas proactively and challenge assumptions through thoughtful, out-of-the-box thinking Automation, AI & Innovation Identify opportunities to leverage Power Automate, Power Platform, or low-code tools to streamline Treasury processes Assist in building automation workflows, prototypes, or AI-assisted solutions (e.g., copilots, rule-based automations, intelligent triggers) Support data-driven insights and exploration of AI use cases in Treasury (forecasting, anomaly detection, reconciliation, etc.) Demonstrate curiosity and initiative in applying emerging technologies to solve business problems Documentation & Knowledge Sharing Maintain clear and structured technical and business documentation Develop user guides, job aids, and training materials Support post-implementation activities including hyper-care and issue resolution Required Qualifications Post-secondary education in Business, Finance, Information Technology, or related discipline 5-10 years of experience in Business Systems Analysis, Technology, Treasury, or Financial Systems Exposure to Treasury