Sponsorship Officer - Mahottari at World Vision in Bargachhi

Job description

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories! Key Responsibilities: MAJOR RESPONSIBILITIES All Sponsorship Systems are operated and updated efficiently Ensure timely data entry in Horizon Systems regularly Ensure data quality, validation, consolidation and qualification for Auto-APR process Ensure all Horizon Hope mobile devices are synced regularly Maintain management of mobile device as per guideline (MDM – MaaS360) in coordination with local IT Ensure quality checking of all Annual Rich Media contents, provide translations and upload to the system Generate and send all system related report to Supervisor Reconcile number of RC and mitigate all discrepancies Provide incoming gifts and correspondences to SFM and guide them for Child reply, along with CCF Provide correctly translated child reply to letters for FO/NO review and processing Provide contextual and accurate responses to queries on time Ensure backup for smooth function in Systems Ensure solution of any problems in the system Tracking and monitoring standard time for services. Clear my Task meeting all requirements Keep in constant contact with FO: Data Coordinator & Correspondence Coordinators SPONSORSHIP MANAGEMENT: Sponsorship KPI reporting : Facilitate Child Sponsorship reporting to ensure well-being of Registered Children and manage quality of Child Sponsorship, such as periodical CMS, SOI, Death reports are on time throughout the year with Green ratings (Horizon HOPE), if discrepancies facilitate for review, analysis, tracking and follow-up at AP level (analyse, reconcile AP Performance status, identify emerging issues and engage stakeholders). RC Portfolio : Engage with Partner NGO team to manage Sponsorship key business process of RC Management to ensure RC supply for Support Offices is always within standard including creating new child records and reactivation of holds. RC Data Management : RC records and files are well managed, scanned and stored securely. Conduct RC Data review in Horizon Hope for accuracy to ensure all data points of new and existing RC are correctly reported in Hope. Follow the correct process for RC Data correction. Review RC ID list to ensure no Duplicates Child IDs generated in the system. Programme links: Provide analysis, interpretation of CMS, Child-Wellbeing and child participation data with AP team for appropriate case management follow-through and action. Utilize the reporting and referral mechanism. SPONSOR AND CHILD ENGAGEMENT: Nurture sponsor and child connections: Facilitate quality and timely communication between sponsors and Registered Children. Manage Sponsorship activities to contribute to Child Participation, Life Skills and Voice: Ensure sponsor engagement feature opportunities contribute to developing life skills and promoting child participation and voice. Support implementation of sponsor communication through IPF activities as per activity designs. CAPACITY BUILDING: Sponsorship capacity building: Support District Coordinator to facilitate capacity building trainings on Sponsorship standards, emerging practices in child participation, child engagement, SOI, CMS, Correspondence, Rich Media, Horizon Hope business processes, Sponsorship 3.0 initiatives, policies and Sponsorship initiatives to staff, children, community volunteers and partners - follow up its implementation and application. Enable staff of partner organization(s) to establish strong relationship with and mechanism to support children and families for active participation and engagement in integrated programmes and Sponsorship. Efficient management & delivery of sponsor engagement features: Facilitate practices and appropriate tools to