Specialized Business Intelligence Analytst at Memorial Hermann Healthcare System in Medical Plaza North

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary As an integral member of the Analytics Team, the Specialized Business Intelligence (BI) Analyst is responsible for creating information-based, business intelligence deliverables that will be relied upon by organizational leaders to support critical business decisions. The Specialized BI Analyst will provide domain expertise in one or more specific areas, as required for the position, such as: clinical, consumer experience, finance, human resources, marketing, medical insurance, operational effectiveness and/or supply chain. This position will primarily work, but not exclusively, with customers across the organization in clinical, administrative and/or operational areas to provide analytical insights from reports and/or dashboard visualizations to facilitate discovery of new opportunities, support data-informed decision-making for identified challenges as well as develop new and enhance existing metrics to analyze ongoing performance metrics. The Specialized BI Analyst will be tasked with domain-specific requests to support transformation of data and information into actionable insights that answer complex business questions. This position will communicate insights and opportunities to leadership, analytical needs to technical teams, as well as serve as a domain expert and mentor to other team members supporting projects that are outside their specialized domain. This position will work with customers to understand and define the problems being solved, procure and integrate the data sources necessary to analyze the needs appropriately, deliver appropriate relevant tools to meet customer’s objectives, implement and support the solutions for ongoing utilization. Job Description MINIMUM QUALIFICATIONS Education : Bachelor’s degree, preferably in computer science, management information systems, data science, business administration, statistics, or related field or equivalent experience required. Master’s degree preferred. Licenses/Certifications : Associate Certified Analytics Professional (aCAP) or another vendor-neutral analytics certification preferred. Applicable certification or accreditation for domain expertise preferred. Experience / Knowledge / Skills: Minimum of 2 years professional experience providing similar analytics services for this role to one or more domain areas, as needed preferred. Minimum of 2 years professional experience collaborating with customers on the design, creation and execution of analytics deliverables preferred. Minimum of 2 years professional experience in building self-service analytic reports, dashboards and/or tools supporting decision-making and actionable metric monitoring by customers preferred. Demonstrated experience working in a dynamic, matrixed organization with executive exposure. Basic proficiency with the following tools, as necessary for position: MS Office Suite: Excel (Pivot tables, VBA, Macros), Word, PowerPoint, Visio, Access (Required) Database querying: SQL Visualization tools – Tableau (preferred), Sisense, Qlik or Microsoft PowerBI Statistical tools - R, Python, SAS, SPSS or other statistical tools for data analysis. (Preferred) Demonstrated critical thinking and creative problem-solving skills and ability to exert influence without authority through interpreting requirements and guiding customers to the desired analytics outcomes. Analytic mindset able to draw conclusi