Specialist, QC Systems and Support – QC Planner at Bristol Myers Squibb in Leiden, NL

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. Bristol Myers Squibb Netherlands Bristol Myers Squibb has been active in the Dutch market for over 50 years, employing people across a range of activities and business units in Utrecht, The Netherlands. The Netherlands is also home to our first European Cell Therapy facility, located at the Leiden Bio Science Park, the largest life sciences cluster of The Netherlands. This new state of the art facility is focused on commercial manufacturing with capabilities for multi-product Cell Therapy manufacturing. You can become part of this exciting journey. Check out this video if you want to know more about it! The Netherlands has everything it takes to become the medicines hub of Europe, the so-called Boston by the North Sea. As we continue to expand our footprint by building this new site, we are looking to grow our team. Would you like to become an important chain in our worldwide network to bring this new personalized treatment to patients suffering from blood cancer? Join us and be a game changer! For more information about Bristol Myers Squibb Netherlands, visit us at bms.com/nl or careers.bms.com/nl Position Summary The Specialist QC Systems and Support – QC Planner supports reliable and efficient Quality Control (QC) laboratory operations by maintaining and improving the systems used to plan and schedule laboratory testing, coordinating planning activities, and aligning schedules with business and operational priorities. The role maintains short- and long-term workload forecasts, planning data, user access, system interfaces, and reports; identifies capacity and scheduling risks; and helps ensure planning can continue during system or data disruptions. The position also resolves system issues, supports user acceptance testing, implementation, and validation of system changes, uses planning data to identify performance improvements, and trains users in QC planning tools and processes. Key Responsibilities Maintain, optimize, and update QC scheduling and planning systems to reflect current laboratory practices. Coordinate and facilitate QC planning activities with laboratories and cross-functional stakeholders; document decisions and actions, identify capacity or schedule conflicts, and escalate risks to testing, disposition, stability commitments, or laboratory readiness. Maintain short- and long-term forecasts, including planning for stability studies, other studies, and material/product disposition. Manage planning tool data, user access, master data, interfaces, and reporting capabilities. Periodically verify planning-impacting data, including HOT times, campaign size, and unavailable-task time. Resolve planning tool issues and document lab floor feedback to support continuous improvement. Provide QC management with performance insights and improvement opportunities based on planning data. Train peers in QC planning tools and processes. Support UAT, implementation, and validation of QC planning system releases and enhancements by evaluating functionality, documenting defects, and providing business-user feedback. Maintain contingency plans and approved fallback processes to ensure QC planning continuity during system, interface, or data disruptions. Perform other tasks as required to support QC laboratories and product disposition timelines. Specific Knowledge, Skills, Abilities : Ability to accurately and completely understand, follow, interpret and apply Global Regulatory and cGMP