Solutions Development Architect at Cisco in Sydney, NSW

Job description

About the Role Cisco is looking for a senior technology leader to help Service Providers across APJ modernise the networks that underpin their businesses. As a Solutions Development Architect (SDA) within Cisco Customer Experience, you will work with senior technology leaders across telecommunications, service providers and telco-cloud organisations to shape solutions that modernise IP routing, optical transport, automation and network assurance . You will engage with customers at Senior Director, VP and Technology Director level , understanding their business and technology challenges and translating them into practical transformation and services strategies. This is a role for someone who can operate at both strategic and technical levels — someone who can have a conversation about network transformation with a CTO or Technology Director, then work with architects and engineers to turn that vision into an achievable solution. You will work across APJ, with a particular focus on Australia and New Zealand, partnering with Cisco Sales, Service Sales, delivery teams, Systems Integrators and technology partners. We're interested in people who have operated at a senior level within Service Providers, Telecommunications, Technology Services or large enterprise environments . What You'll Do: · Shape customer transformation (entire lifecycle) · Engage senior technology and network leaders to understand their priorities, challenges and transformation objectives. · Help customers develop practical roadmaps for modernising their transport networks. · Connect technology decisions to business outcomes such as cost reduction, network scale, operational efficiency, reliability and faster service delivery . · Build trusted relationships and become a strategic technology advisor to Service Provider customers. · Lead solution strategy · Shape CX Professional Services solutions across Service Provider Routing, Optical Transport, Routed Optical Networking, Automation and Observability . · Apply industry best practices and Cisco architectures to solve complex customer challenges. · Identify opportunities to simplify networks, improve capacity and reduce operational complexity. · Work with Sales and customers to develop compelling solutions and support RFI/RFP activity. · Identify opportunities to expand customer adoption and support longer-term transformation journeys. · Bring deep technical expertise You will bring significant experience in one or more of the following areas: · Service Provider IP Routing and Core · IOS XR, Cisco 8000, ASR 9000 or equivalent platforms · Segment Routing / SRv6 and MPLS · Routed Optical Networking and IP-over-DWDM · DWDM / ROADM and coherent optics · ZR / ZR+ pluggables · Network automation and programmability · Network telemetry, observability and assurance · Closed-loop automation and AI-enabled network operations · You don't need to be an expert in every technology listed. Deep expertise in one core domain, combined with a strong understanding of the broader transport ecosystem, is what matters. · Connect architecture with delivery · Ensure proposed solutions are practical, commercially viable and deliverable. · Work closely with CX delivery teams to establish realistic scope, effort, timelines and migration approaches. · Use your technical and delivery experience to anticipate implementation risks and customer challenges. · Support the transition from solution design into successful delivery and customer adoption. · Lead through influence · Act as a technical advisor and SME across Cisco, customers and partners. · Mentor and guide architects and engineers. · Work across Sales, CX, engineering, delivery and partner organisations. · Bring new ideas around automation, AI and modern network operations to customer and internal conversations. You will demonstrate: · Significant experience designing or transforming large-scale service provider or telecommunications networks. · Deep expertise in IP routing, optical tr