SOC Manager - Americas at StoneX in Chicago, IL

Job description

Overview Connecting clients to markets – and talent to opportunity. With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth. Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Job Purpose: At StoneX, our Security Operations Center is more than a place where alerts are monitored—it’s where people, technology, intelligence, and increasingly AI come together to protect the business. As the Security Operations Center Manager - Americas , you’ll lead day-to-day security monitoring and response operations while helping shape the next generation of how security operations are performed at StoneX. Your mission is to build a Security Operations Center that is operationally strong, continuously improving, and sustainable for the people who work within it. A key part of that mission will be helping build and operationalize StoneX’s agentic Security Operations platform , using AI and automation to transform how we triage alerts, investigate threats, enrich information, orchestrate workflows, and support analyst decision-making. You’ll work closely with our AI, Detection Engineering, Threat Intelligence, and Security Engineering teams to turn emerging capabilities into practical improvements in how we defend the organization. Primary responsibilities will include : Operational Leadership: Lead Security Operations Center activities, ensuring monitoring, triage, investigation, escalation, and response processes are consistent, measurable, and aligned with established procedures and service expectations. AI & Agentic Security Operations: Help shape, build, and operationalize StoneX’s agentic Security Operations platform, partnering with AI engineers and security teams to apply AI and automation across triage, investigation, enrichment, orchestration, and analyst decision support. Ensure capabilities deliver measurable operational value while maintaining appropriate human oversight, governance, and accountability. People & Culture: Build a healthy, accountable, and sustainable team environment where analysts can perform at a high level without burnout becoming an accepted cost of operating a security function. Developing People: Coach and develop analysts, providing regular feedback, clear expectations, growth opportunities, and support that strengthens technical capability, judgment, and confidence. Incident Coordination: Manage escalations and coordinate response activities during priority cybersecurity events, ensuring the right teams and stakeholders are engaged when needed. Operational Continuity: Ensure effective documentation, communication, and handoffs across regions and time zones so important context and accountability aren’t lost between teams. Investigation Quality: Drive consistency and quality across investigations, documentation, and reporting through coaching, review, and clearly defined expectations. Partnership: Work closely with Threat Intelligence and Engineering teams to validate alerts, test detection use cases, improve processes, and strengthen overall detection and response capabilities. Continuous Improvement: Use operational metrics, team feedback, AI, and automation to improve alert quality, reduce unne