Senior Workday Analyst at FTI Consulting in Washington, DC

Job description

Who We Are FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations. At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you. Are you ready to make your impact? About the Role The Senior Workday Analyst is responsible for the configuration, support, and continuous improvement of the Workday HCM suite, including Core HR, Recruiting, Absence, Benefits, Compensation, Performance, and Learning. This role combines functional expertise across these modules with a collaborative approach to deliver high-quality HR technology solutions. The ideal candidate works independently with strong attention to detail, anticipates client and stakeholder needs, and actively contributes to team and departmental initiatives. The ideal candidate will have: Recognized functional expertise across the Workday HCM suite and a commitment to ongoing skill development Proven ability to work independently, draw conclusions from analysis, and present well-organized recommendations Strong communication skills with a focus on keeping stakeholders informed and moving discussions forward What You’ll Do Serve as a functional subject matter expert for the Workday HCM suite (Core HR, Recruiting, Absence, Benefits, Compensation, Performance, and Learning), partnering with HR, HRIS, and Centers of Excellence to provide guidance on configuration best practices and process optimization Act as Tier 1 support across the suite, troubleshooting issues, resolving system errors, analyzing process flaws, and managing routine operational activities to ensure smooth system performance Configure and maintain business processes, security, and integrations across modules, including cross-module dependencies such as hire-to-onboard, absence-to-pay, and compensation-to-performance workflows Work independently to analyze current state solutions, identify issues, and generate ideas to improve processes and address stakeholder needs Support Workday implementation and enhancement activities by coordinating deliverables, tracking milestones, and ensuring quality of work products Anticipate and respond to the needs of internal clients and stakeholders, proactively sharing relevant information with the team Provide on-the-job training and mentorship to junior team members, helping them understand the broader context of HR technology decisions Contribute to and, where appropriate, lead portions of department projects or process improvement initiatives Complete continuing education to maintain and grow Workday domain knowledge across modules, including relevant certifications Collaborate with the HRIS team to support HR technology and business process initiatives, contributing points that move discussions forward Assist in managing relationships with third-party partner solutions (e.g., First Advantage, Paradox, Avature, HR Acuity) How You’ll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and se