Senior UX Product Designer at Hello Fresh in Warszawa

Job description

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month. Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech. HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future. About the role: What's in the Box Senior UX Product Designer This is a hybrid role to our Toronto HelloFresh Headquarters HelloFresh is seeking a Senior Product Designer to join our Growth UX team , shaping how prospective and returning customers discover, evaluate, and choose HelloFresh across our portfolio of brands. As a Senior-level individual contributor, you’ll lead complex, high-impact growth challenges across acquisition, conversion, checkout, reactivation, and new purchase experiences. You’ll combine strong product design craft with experimentation, systems thinking, and commercial awareness to create experiences that are intuitive, relevant, and effective. This is a strategic and hands-on role. You’ll contribute to the future direction of our growth experiences while continuously identifying opportunities to improve what exists today. You’ll work in an AI-native design environment , using AI throughout the design lifecycle to accelerate discovery, synthesis, prototyping, and execution — while applying strong judgment around where AI improves the quality of the customer experience. At Senior level, we expect you to independently lead ambiguous product challenges, influence product direction, and contribute patterns and practices that make the broader team stronger. You’ll remain deeply involved in the craft, using the quality of your thinking, design, and collaboration to bring others along. What you’ll do Lead high-impact Growth experiences Own the end-to-end design of critical growth journeys across acquisition, conversion, checkout, payment, reactivation, and emerging purchase models. Translate complex customer and business problems into experiences that clearly communicate value, reduce friction, and help customers confidently make decisions. Balance immediate conversion opportunities with the longer-term customer experience, considering not only whether customers convert, but whether we are setting them up for meaningful engagement and retention. Shape product direction Partner with Product, Engineering, Data, Research, Marketing, and Content Design to identify opportunities across the customer journey. Connect customer needs, behavioural insights, commercial goals, and emerging technology to develop strong product directions. Move comfortably between contributing to longer-term vision and delivering tactical improvements that generate measurable impact today. Bring a strong design perspective to your product area while remaining open to evidence, experimentation, and the expertise of your partners. Drive experimentation and validated learning Use quantitative and qualitative insights to identify opportunities, develop hypotheses, and design high-impact experiments. Partner closely with Product and Data to understand performance across t