Senior Trust Officer at Fifth Third Bancorp in Wilmington, DE

Job description

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. ABOUT THE ROLE: This role is responsible for managing complex fiduciary relationships, including high-net-worth and specialty trust accounts, in accordance with governing documents, applicable laws, and organizational policies. The Senior Trust Officer serves as a primary relationship manager and fiduciary advisor, partnering with clients, financial advisors, and internal teams to deliver high-quality service, support business growth, and ensure a consistent client experience. Please see below for specific responsibilities and requirements for this role. YOUR RESPONSIBILITIES: The responsibilities for this role are below; you may support projects of varying complexity based on skill and organizational priorities. Fiduciary Account Administration: Manages complex trust accounts, including high-net-worth and specialty relationships, ensuring alignment with governing documents, fiduciary standards, and regulatory requirements. Client Relationship Management: Serves as the primary contact for clients, beneficiaries, and advisors, building strong relationships and delivering a high level of service. Risk and Compliance Management: Ensures adherence to fiduciary, legal, and regulatory requirements, including completion of reviews, documentation of decisions, and timely resolution of exceptions. Decision Making: Exercises sound judgment in complex fiduciary matters, including discretionary decisions and risk assessment, ensuring alignment with governing documents, regulatory requirements, and organizational policies. Collaboration and Partnership: Works closely with internal partners and external advisors to implement investment strategies, resolve client issues, and deliver comprehensive fiduciary solutions. Business Development Support: Partners with financial advisors and centers of influence to support new business opportunities and deepen existing client relationships. Client Experience and Retention: Drives a consistent and high-quality client experience, proactively addressing client needs and contributing to retention and satisfaction. Technical Expertise: Maintains strong knowledge of fiduciary principles, trust administration, and applicable legal and tax considerations. Other Duties: Performing other duties as assigned, adapting to new tasks or shifts in priorities as necessary to support your team’s and the company’s mission. MINIMUM REQUIREMENTS: Bachelor’s degree required . 8 -10+ years of experience in trust administration, fiduciary services, or related experience. REQUIRED SKILLS: Qualified candidates will possess an advanced degree of proficiency (typically from 8 -10 + years of work or practical experience), in: Fiduciary Expertise: Strong knowledge of trust administration, governing documents, and fiduciary principles. Client Relationship Management: Ability to manage complex client relationships and deliver high-quality service. Risk and Compliance Management: Understanding of regulatory requirements, fiduciary standards, and internal policies. Communication: Ability to clearly communicate complex fiduciary concepts to clients and partners. Collaboration: Effectively partners across internal teams and with external advisors. Please refer to the “Skills for Success” section to learn how to stand out as an applicant. SKILLS FOR SUCCESS: Qualified candidates will possess an advanced degree of proficiency (typically from 8 -10 + years of work or practical experience), in: Relationship Management: Builds trust and credibility with clients and partners. Problem Solving: Identifies issues and develops practical, compliant solutions. Influence and Partnership: Collaborates effectively across teams and stakeholders. Adaptability: Navigates complex and evolving client and business needs. Continuous Learning: Demonstrates ongoing commitment to fiduciary and