Senior Transition and Transformation Lead at DXC Technology in London

Job description

Job Description: DXC Technology helps global companies run their mission-critical systems and operations while modernising IT, optimising data architectures and delivering secure, scalable technology solutions. We work with organisations across the private and public sectors to solve complex challenges, transform the way they operate and make technology work better for their people and customers. At DXC, you’ll have the opportunity to work on large-scale, meaningful transformation programmes, collaborating with experienced teams, clients and technology partners to deliver change that makes a real difference. We are seeking an experienced Senior Transition + Transformation Lead to play a pivotal role in a high-profile, large-scale transformation programme within UK policing. The role will be at the forefront of delivering a new enterprise operating model integrating HR, Finance and Commercial services, underpinned by: A future-state Business Process Outsourcing (BPO) service model Oracle Fusion enterprise solutions Best-of-breed SaaS products across Payroll, Recruitment and Workforce Management/Rostering This is a mission-critical programme combining technology deployment with significant business process transformation and will play a key role in delivering strategic change across the organisation. What You’ll Be Doing Lead End-to-End Transition & Transformation Own the full lifecycle of a complex transformation programme, from mobilisation through to steady-state service delivery Establish and lead a Transition Programme Office (TPO) and integrated governance framework Ensure successful transition into a BPO operating model, including service acceptance, stabilisation and early-life support Bring structure, pace and clear accountability across the programme lifecycle Shape the Target Operating Model Lead the design and implementation of a new business services operating model Align technology, processes and organisational design across HR, Payroll, Recruitment, workforce planning and rostering Drive process standardisation, automation and efficiency at scale Ensure the future operating model delivers sustainable business and service outcomes Work at the Heart of a Complex Delivery Ecosystem Orchestrate a multi-partner delivery model incorporating: Hire-to-retire BPO partners Oracle implementation partners SaaS vendors Business transformation specialists Ensure seamless integration across delivery partners to achieve a cohesive end-to-end solution Manage complex dependencies across technology, business process and operational delivery Partner with Senior Client Leadership Act as a trusted advisor to senior client stakeholders, including an experienced Programme Director Contribute to solution design decisions, operating model strategy, and commercial and delivery trade-offs Provide clear, evidence-based insight and constructive challenge Build credibility and confidence across a complex stakeholder environment Drive Commercial & Service Outcomes Hold accountability for programme delivery performance, financial outcomes and cost control Support the long-term viability of the service Enable the transition to a scalable and efficient BPO service model Balance transformation objectives with commercial and operational priorities Ensure Delivery Confidence Proactively manage delivery risk across technology implementation, business change and adoption, and multi-supplier dependencies Provide clear executive-level reporting and assurance throughout the programme lifecycle Maintain visibility of critical risks, dependencies and delivery priorities Ensure stakeholders have confidence in programme progress and outcomes What We’re Looking For Essential Experience Proven track record leading large-scale enterprise transition and transformation programmes Strong experience delivering Oracle or ERP-enabled transformation Experience of complex HR, workforce and/or shared services transformation Demonstrable success within multi-supplier trans