Senior Technical Service Associate, Household Care at Novonesis in Kuala Lumpur

Job description

Interested in a career that matters? 
 At Novonesis, we are committed to finding biological answers for better lives. Our Household Care team develops innovative enzyme-based solutions that help customers create more sustainable and high-performing cleaning products used by millions of consumers worldwide. We are looking for a Senior Technical Service Associate, Household Care to join our Technical Service and Application Science team. In this role, you will combine scientific expertise, customer focus, and laboratory leadership to develop and optimize formulations, solve complex technical challenges, and deliver impactful solutions for our customers and business partners. The Role & Your Impact As a Senior Technical Service Associate, you will play a key role in driving technical excellence across household care applications. Your responsibilities will include: Independently designing, executing, and analyzing laboratory experiments to develop, optimize, and validate household care formulations and application concepts. Leading technical investigations and troubleshooting formulation, stability, compatibility, and performance challenges. Planning and delivering performance evaluations, demonstrations, and technical studies related to enzymes and active ingredients. Interpreting experimental data and translating findings into actionable recommendations for internal and external stakeholders. Supporting Household Care projects through reliable technical execution aligned with business and project objectives. Improving laboratory methods, protocols, and workflows to enhance efficiency and data quality. Ensuring laboratory operations comply with SOPs, GLP, EHS requirements, and relevant quality standards. Collaborating with technical, commercial, and cross-functional teams to support innovation and customer success. Coaching junior colleagues and contributing to knowledge sharing and capability building within the team. What You'll Need to Be Successful We imagine that you bring: Bachelor's or Master's degree in Chemistry, Biochemistry, Biotechnology, Chemical Engineering, or a related scientific discipline. 5-7 years of relevant industry or laboratory experience. Experience in household care, detergents, personal care, formulation chemistry, enzymes, or related application areas. Strong knowledge of formulation chemistry, surfactant systems, stability assessment, performance testing, analytical methods, and experimental design. Proven ability to troubleshoot technical issues, analyze complex data, and develop practical solutions. Familiarity with laboratory equipment, SOPs, GLP requirements, and EHS standards. Excellent written and verbal communication skills in English. Additional Skills & Interests We Value The following would be considered an advantage: Experience supporting customers and conducting technical presentations or workshops. Experience leading technical workstreams or participating in cross-functional projects. Experience mentoring or coaching colleagues. Strong interest in innovation, continuous improvement, and laboratory digitalization initiatives. Passion for translating scientific knowledge into customer and business value. What We Offer At Novonesis, you'll become part of a purpose-driven organization where science and innovation create meaningful impact. We offer: Opportunities to work with industry-leading technologies and sustainable biological solutions. Exposure to global and regional stakeholders across Technical Service, R&D, Sales, Marketing, Quality, and EHS. A collaborative and inclusive culture that encourages knowledge sharing and continuous learning. Professional growth opportunities through challenging projects and cross-functional collaboration. An environment where curiosity, innovation, and scientific excellence are valued and rewarded. Ways of Working / Working Conditions This role is laboratory-based and involves hands-on experimental work supporting household care applications. You wi