Senior Technical Project Manager - Senior Vice President at Citigroup

Job description

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. Role Summary We are looking for a Senior Technical Project Manager - SVP to lead a high-visibility, enterprise-scale technology programmer with senior executive sponsorship. You will own delivery end-to-end, from strategy through production, working closely with engineering, architecture, risk, and business leadership. Key Responsibilities Own end-to-end delivery of a complex, multi-workstream technology programmer, from business case through production and post-implementation review. Translate strategic objectives into a sequenced, resourced delivery roadmap with clear milestones and exit criteria. Engage directly with engineering and architecture leadership to challenge technical trade-offs and ensure plans reflect real delivery constraints. Own and actively manage the program's risk, issue, and dependency register, driving closure rather than just tracking status. Manage cross-functional and cross-team dependencies, negotiating commitments and escalating blockers before they hit the critical path. Run project governance forums (steering committees, business reviews), producing agendas, decisions, and action tracking. Deliver concise, accurate executive reporting on program status, risk, and financials on a regular cadence. Identify and remove delivery friction, streamlining or automating recurring governance and reporting overhead. Apply sound risk judgement in every delivery decision, safeguarding the firm's operations and reputation. Program Governance & Delivery Apply a hybrid delivery approach, blending agile-at-scale practices with structured, phase-gated governance where needed. Maintain core governance artefacts: program charter, RACI, roadmap, risk/issue log, and decision log. Operate a defined cadence of team, programm, and executive-level reviews. Use a tiered escalation approach with clear ownership and resolution timeframes. Ensure decisions and changes are documented and auditable. Stakeholder Management & Executive Engagement Act as the primary technical delivery point of contact for senior sponsors and cross-functional leadership. Distil complex, multi-workstream status into clear, concise updates suitable for senior leadership review. Infl