Senior Technical Content Strategist at Harness in San Francisco, CA

Job description

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Position Summary Harness is the platform for the Autonomous SDLC. As a Communications Associate on the Global Communications team, you will support the day-to-day work of telling the Harness story across press, executive visibility, product launches, and events. This is an exciting opportunity for a motivated self-starter who loves writing, builds strong relationships, uses AI to work smarter, and keeps multiple projects moving at once. You will report to the Manager of Global Communications and work closely with the VP of Corporate Marketing, Product Marketing, executive staff, and our external agency partners. About the role Own media coverage tracking and reporting, from quarterly recaps to campaign-level launch reports Assist with press release drafting and revisions Support product announcements, partner announcements, and company news, helping facilitate communication between internal teams and external agencies Support media outreach by helping with pitch drafts, media lists, and reporter follow-ups (with the help of external agencies) Support executive thought leadership, including bylined articles, social posts, and speaking materials Draft social copy for coverage tied to launches and executive thought leadership Draft internal communications, including Slack announcements and company news updates, to keep employees informed on launches, coverage, and milestones Contribute to award submissions and event programming About you 2 to 4 years of experience in communications, public relations, journalism, or a related field (agency or in-house) Strong writing and editing skills with close attention to detail Strong project management and organizational skills, with the ability to manage multiple programs and priorities. Ability to learn technical topics quickly and explain them to business and developer audiences A collaborative style and good judgment about when to ask questions and when to take initiative Comfortable using AI tools to work smarter and more efficiently A bachelor’s degree in communications, journalism, English, marketing, or a related field, or equivalent experience Nice to Have Experience in B2B technology, SaaS, or developer-focused communications Familiarity with executive communications or ghostwriting Experience with award submissions or event programming Interest in AI, DevOps, and software delivery Work Location Remote within the US. What you will have at Harness Competitive salary Comprehensive heal