Senior Systems Programmer-Server Operations (IT Services) Civil Service at City of Dallas

Job description

Dallas is Growing. Grow With Us. Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community. Job Summary Provides senior level support for Email, Large Area Networks (LAN), and/or Mainframe Systems by ensuring the operating systems and subsystems run smoothly to meet goals for availability, response time, reliability, and specific needs of user departments. Job Description We are seeking a highly skilled and experienced Senior Systems Administrator to join our dynamic IT team. The ideal candidate will have a minimum of 10 years of experience in supporting Microsoft server systems and operating systems, VMware and Microsoft virtualization, Active Directory, DNS, DHCP, Azure & AWS cloud, Microsoft 365, and SCCM. This role requires a deep understanding of complex IT environments, a proactive approach to problem-solving, and the ability to lead and mentor junior staff. Key Responsibilities: System Administration: Manage, maintain, and optimize Microsoft server systems and operating systems, ensuring high availability and performance. Virtualization: Administer and support VMware and Microsoft virtualization technologies, including setup, configuration, and troubleshooting. Active Directory: Design, implement, and manage Active Directory environments, including user and group management, GPOs, and domain services. DNS & DHCP: Configure and maintain DNS and DHCP servers to ensure network reliability and performance. Cloud Services: Support and manage cloud infrastructure on Azure and AWS, including deployment, monitoring, and maintenance of cloud resources. Microsoft 365: Administer Microsoft 365 services, including Exchange Online, SharePoint, Teams, and related applications. SCCM: Oversee the deployment, management, and troubleshooting of SCCM for software distribution, updates, and compliance. Security: Implement and maintain security best practices across all systems, including patch management, vulnerability assessments, and incident response. Backup & Recovery: Develop and manage backup and disaster recovery plans to ensure data integrity and availability. Documentation: Maintain comprehensive documentation of systems, configurations, and procedures. Mentorship: Provide guidance and mentorship to junior IT staff, fostering a collaborative and supportive team environment. Essential Functions 1 Administers all software applications and systems for the city providing senior level expertise and leadership to ensure support, development, troubleshooting, and implementation of effective software solutions; manages and oversees all of the City's Enterprise System's infrastructure. 2 Coordinates, facilitates, and performs all upgrades and changes to one or more operating systems or other wide area of systems programming such as disk space management or capacity planning to ensure effective computer utilization; serves as a lead programmer for lower-level programmers. 3 Installs or assists in installing new releases, upgrades, and fixes to assigned software and writes other system- level programs under direction of senior programmers to ensure effective processing. 4 Develops and writes complex program changes to systems-level programs to provide a smooth operating system and adequate data storage capacity; designs special file access or storage techniques, software and hardware interfaces, and interfaces to networks to ensure effective information availability and updates systems documentation to reflect new installations, updates, and changes; develops and documents standards and policies for computer resource users. 5 Investigates, researches, and discovers new technologies and makes recommendations on applicability to City systems; assists in planning and implementing major upgrades or conve