Senior Systems Analyst - Commercial Risk at Talen Energy in Houston, TX

Job description

Senior Systems Analyst Houston Texas l IT Department Talen Energy is seeking an experienced and highly motivated Senior Systems Analyst to join our Information Technology team supporting Commercial Risk applications, including Openlink, PowerOptix, cQuant, and custom applications. The Senior Systems Analyst will play a key role in the implementation, support, maintenance, and continuous improvement of applications and integrations supporting Commercial Risk and related business processes. This position serves as an important liaison between business stakeholders and technology teams, combining strong technical and analytical capabilities with a thorough understanding of business processes. The successful candidate will demonstrate strong problem-solving skills, effective communication and organizational abilities, a high degree of ownership, and a commitment to delivering reliable technology solutions and exceptional customer service in a fast-paced trading environment. How You’ll Power the Future At Talen Energy, your work directly supports safe, reliable power generation. In this role, you’ll move beyond day‑to‑day contributions to drive meaningful change by: Support the implementation, configuration, enhancement, and ongoing maintenance of Openlink, PowerOptix, cQuant, custom applications, and related system integrations. Provide day-to-day production support for Commercial Risk applications, proactively managing incidents and ensuring timely issue resolution, effective escalation, and clear communication with business users. Develop and maintain a strong understanding of Commercial Risk business processes, workflows, data, applications, and integrations to provide effective technology solutions and support. Analyze business processes and workflows to identify inefficiencies, operational risks, bottlenecks, and opportunities for automation, application enhancements, and process improvements. Partner with business stakeholders to understand needs, gather and document requirements, evaluate solution options, and translate business requirements into clear functional and technical specifications. Serve as a liaison between business users, application teams, developers, vendors, and other technology teams to coordinate activities, resolve issues, manage expectations, and ensure successful delivery of solutions. Build and maintain strong relationships across Commercial and IT organizations through proactive communication, responsiveness, transparency, and a strong customer-service orientation. Investigate and troubleshoot complex application, integration, data, and business-process issues, performing root-cause analysis and coordinating corrective actions as appropriate. Document production issues, system configurations, business requirements, functional designs, enhancements, processes, procedures, and support knowledge to appropriate standards. Participate in application releases, upgrades, patches, configuration changes, and production deployments, including planning, testing, implementation, and post-deployment validation. Develop, review, and execute test scenarios and test cases for system enhancements, integrations, upgrades, and defect remediation to ensure solutions meet business and technical requirements. Partner with business users during user acceptance testing (UAT), assisting with test preparation, defect management, issue resolution, and validation of business outcomes. Support the execution, documentation, and evidence requirements associated with SOX controls, application controls, change management, and other applicable governance and audit requirements. Monitor application performance and operational processes, identifying opportunities to improve system reliability, data quality, supportability, and overall operational efficiency. Participate in project and enhancement initiatives, managing assigned deliverables and coordinating dependencies to support successful implementation. Prepare and present system rec