Senior SAP BASIS Solution Admin at Fiserv in Alpharetta, GA

Job description

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Senior SAP BASIS Solution Admin About your role: You will secure, support, and optimize enterprise SAP platforms hosted on Microsoft Azure. You will work with infrastructure, security, database, and application teams to maintain reliable SAP operations, strengthen governance, and improve cloud performance. Your work helps deliver resilient, compliant, and scalable SAP capabilities that support critical business operations. What you'll do: Administer, monitor, and optimize SAP workloads running on Microsoft Azure Infrastructure as a Service (IaaS), including Azure virtual machines, Azure NetApp Files, and Azure Storage services Install, configure, patch, and support SAP NetWeaver, S/4HANA, BW, BPC, and connected peripheral systems across the SAP landscape Manage SAP HANA databases by supporting backup and recovery processes, performance tuning, memory allocation, CPU utilization, and database health in Azure-hosted environments Execute system maintenance activities including system refreshes, client copies, kernel upgrades, Support Package Stack (SPS) applications, and transport management Configure and support SAP Solution Manager 7.2 capabilities including Change Request Management (ChaRM), Technical Monitoring, Business Process Monitoring, Root Cause Analysis (RCA), EarlyWatch Alerts (EWA), IT Service Management (ITSM) integration, and solution documentation Support SAP Cloud Application Lifecycle Management (CALM) configuration and governance for SAP Rise and on-premises environments Monitor and resolve technical issues including system bottlenecks, lock entries, short dumps, transport failures, and application performance issues to support high availability targets Partner with infrastructure and security teams to support high availability, disaster recovery, audit readiness, patch management, vulnerability remediation, and role-based access controls across SAP and Azure environments Provide technical support across the SAP landscape including S/4HANA, SAP Business Technology Platform (BTP), BW, BPC, OpenText, SAP Data Services (BODS), Governance, Risk, and Compliance (GRC), Process Integration and Process Orchestration (PI/PO), Redwood job scheduler, and Vertex Create and maintain technical documentation, operating procedures, and support standards to improve consistency, governance, and operational readiness Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 4+ years of experience in SAP Basis administration supporting enterprise SAP environments, including SAP NetWeaver, S/4HANA, BW, BPC, and related SAP platforms 4+ years of experience supporting SAP environments hosted on Microsoft Azure, including Azure Infrastructure as a Service (IaaS), Azure virtual machines, storage services, and cloud operations 4+ years of experience administering SAP HANA databases, including backup and recovery, performance tuning, system monitoring, and SQL optimization 4+ years of experience configuring and supporting SAP Solution Manager 7.2 components such as Change Request Management (ChaRM), Technical Monitoring, Business Process Monitoring, and Root Cause Analysis (RCA) 4+ years of experience with Linux or Unix administration using Red Hat Enterprise Linux (RHEL), SUSE Linux Enterprise Server (SLES), shell scripting, and operating system level troubleshooting 4+ years of experience supporting SAP transport management, patching, kernel upgrades, s