Senior Sales Specialist at Dow

Job description

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place. Dow Thailand has an exciting opportunity for a Senior Sales Specialist , located in Bangkok office. This position manages the sales and innovation pipeline of medium/large, complex accounts and distribution with the key objective to maintain and grow in alignment to the sales goals and marketing plan. You will be responsible for Dow applications under Personal care. LINK: Beauty & Personal Care Responsibilities / Duties: Manages account portfolio - develops and implements account plans. Leads and coordinates customer relationships. Drive channel performance through clear sales targets, growth plan, and regular performance reviews. Charters business development projects/strategies and investigate new channels to market. Develops and executes sales plan, delivering both value and volume. Collects and utilizes market intelligence to shape sales/marketing plan and increase share of wallet. Leads/conducts negotiations and implements price change. Collaborate with other function(s) stakeholders to deliver improving CX results. Anticipates customer needs and implements winning strategies to capture and retain business. Understands short vs long term tradeoffs and is able to articulate them for win solutions. Comfortable leading and organizing meetings with business leadership and the customers. Strong bias for action and thorough follows up. Highly self-motivated and seek out missing information to complete projects successfully. Prioritizes business objectives with an owner's mindset. Qualifications: Preferred a minimum of a bachelor’s degree in business, chemistry or engineering A minimum of 5 years’ experience in Personal Care market is required. Has solid commercial skills to deal with key accounts with high level of complexity. Fluency in English & Thai, strong written and verbal communication skills. Fluent in computer skills such as Microsoft office Preferred Skills Negotiation & Communication: Skilled in negotiating contracts, service terms, and pricing to achieve win-win outcomes for both the company and the customer. And ability to clearly and effectively exchange information, ideas, thoughts, with others internally & externally. Strategic Planning: Develops and executes account plans independently, aligning with broader sales goals. Tracks performance metrics and adjusts strategies without needing constant feedback. Persuasive and influence: Adept at influencing stakeholders and clients through compelling communication and value-driven proposals. Interpersonal effectiveness: Builds strong, trust-based relationships with clients and internal teams through empathy, active listening, and clear communication. Adaptive for change and crisis management: Remains calm and solution-focused under pressure; quickly adapts to changing customer demands or market conditions. Customer Relationship management - Strong focus on customer satisfaction and retention. Ability to understand customer needs and provide tailored solutions. Cross function collaborations: Works effectively across departments (e.g. Marketing, CSR, Supply chain) to deliver seamless customer experiences Stakeholder management : ability to identify, engage, influence, and maintain positive relationships with all individuals or groups who have an interest in or impact on the sales process—both internally and externally.