Senior Sales Manager, Industrial Services & Aftermarket at Donaldson in Bloomington, MN

Job description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​ We are seeking a Senior Sales Manager, Industrial Services & Aftermarket to lead the commercial growth and national sales strategy for our industrial services business across the United States. This leadership role is responsible for driving revenue and profitability growth by expanding recurring service revenue, developing strategic customer and channel relationships, and building a high-performing sales organization. The position oversees both field and inside sales teams while ensuring alignment with broader business objectives. This position will collaborate closely with field service operations, equipment sales, aftermarket sales, marketing, product management, and channel partners to execute scalable growth initiatives. The ideal candidate is a proven industrial sales leader with experience in technical solution selling, industrial service environments, and aftermarket business models, along with a demonstrated ability to develop sales talent, implement effective sales processes, and deliver sustained business growth. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office. Role Responsibilities: This position will focus on the following key areas: Sales Leadership & Team Development Lead, coach, develop, and grow a high-performing industrial services sales team , including field sales and inside sales personnel. Establish sales objectives, performance expectations, KPIs, and accountability processes to achieve revenue, margin, and profitability targets. Coach sales professionals on consultative selling, solution selling, value selling, negotiation, account development, and service contract sales . Build a sales culture focused on customer value, urgency, accountability, collaboration, and profitable growth. Support the development and integration of sales teams from newly acquired or expanded service businesses. Industrial Services Growth Strategy Develop and execute the U.S. industrial services sales strategy and commercial growth plan. Build territory sales plans that identify target markets, customer segments, opportunities, and growth priorities. Develop strategies to increase service contracts, preventive maintenance agreements, recurring revenue, aftermarket sales, and customer retention. Identify new service offerings, pricing models, go-to-market strategies, and revenue opportunities. Work cross-functionally with service operations and technical teams to develop new solutions based on customer needs and market opportunities. Business Development & Strategic Accounts Develop and expand relationships with industrial manufacturing customers, strategic accounts, distributors, dealers, contractors, and service partners. Identify and pursue new business opportunities across industrial manufacturing markets. Build relationships with customer stakeholders including plant managers, maintenance managers, reliability leaders, engineering, operations, procurement, and executive leadership. Lead or support strategic sales opportunities involving complex technical and commercial requirements. Navigate complex customer organizations and develop creative solutions that differentiate Donaldson's service offerings. Aftermarket & Equipment Sales Collaboration Partner with equipment sales, aftermarket sales, field service, and distribution/channel teams to identify and win service opportunities. Develop programs that convert installed equipment and aftermarket customers into long-term service customers. Build cross-selling strategies that combine equipment, replacement products, aftermarket solutio