Senior Sales Director, Commercial & Workforce Identity Solutions at ID.me

Job description

Company Overview IDMe is the next-generation digital identity wallet that simplifies how individuals securely prove their identity online. Consumers can verify their identity with IDMe once and seamlessly login across websites without having to create a new login and verify their identity again. Over 175 million users experience streamlined login and identity verification with IDMe at 22 federal agencies, 50 state government agencies, and more than 100 healthcare organizations. Over 600 consumer brands use IDMe to verify communities and user segments to honor service and build more authentic relationships. IDMe’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. IDMe is committed to “No Identity Left Behind” to enable all people to have a secure digital identity. To learn more, visit https://network.id.me/ . IDMe is a full-time, in-office culture. Unless a specific job description explicitly states otherwise, all roles are on-site five days per week at one of our offices in McLean, VA; Mountain View, CA; New York City, NY; or Tampa, FL. Certain roles — such as field-based sales or other remote-by-design positions — may have different work arrangements as noted in their individual postings. At IDMe, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process. However, during the interview process, we want to understand your individual skills and experiences. Therefore, we have guidelines on how AI can be appropriately used during your application and interviews which can be found here . Senior Sales Director, Commercial & Workforce Identity Solutions Ideal locations- Mclean, VA, San Francisco Bay Area, and New York, NY Role Overview ID.me is seeking a dynamic Sales Director to lead and grow our Commercial and Workforce Identity Solutions business. This is a fully remote leadership role responsible for managing a small initial team of Account Executives and Account Managers driving new logo acquisition and net revenue retention (NRR) growth within existing accounts. The team is expected to scale quickly, making a growth mindset and proven experience building in high-growth environments essential. Experience in cybersecurity or identity solutions is highly preferred. Supervisory Responsibilities Directly manage, mentor, and develop an initial team of AEs and AMs, with the expectation of rapid team growth. Set clear performance expectations, conduct regular pipeline reviews, and deliver ongoing coaching to accelerate team development. Build and scale repeatable playbooks and processes to support a growing distributed sales team. Partner with Revenue Operations, Marketing, and Product to align go-to-market strategy. Foster a culture of accountability, continuous learning, and growth mindset across the team. Role Responsibilities Own and exceed quota targets for new business acquisition (new logo) and net revenue retention across existing commercial and workforce identity accounts. Develop and execute a strategic territory plan targeting mid-market and enterprise organizations seeking identity verification and workforce identity solutions. Lead complex, consultative sales cycles from prospecting through close, engaging executive-level stakeholders (CISO, CIO, VP HR, VP IT). Drive expansion and upsell motions within the existing customer base to grow NRR. Accurately forecast pipeline and revenue on a weekly, monthly, and quarterly basis. Collaborate cross-functionally with Solutions Engineering, Customer Success, Product, and Legal to drive deals to close. Represent ID.me at industry events, conferences, and customer engagements as needed. Provide market and competitive intelligence to inform product and go-to-market strategy. Anticipate and prepare for rapid headcount and territory growth, scaling team structure pr