Senior Revenue Accountant at Sprinklr

Job description

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide. Job Description About this Role The Senior Revenue Accountant plays a critical role in strengthening global revenue assurance across a diversified product portfolio, including SaaS subscription and usage-based models, professional services, and perpetual license offerings. This role helps ensure revenue processes are accurate, compliant, scalable, and aligned to the company’s growth objectives. This position supports the review and approval of complex revenue arrangements, including multi-element contracts and non-standard commercial terms, to ensure full compliance with ASC 606. As a trusted business partner, the Senior Revenue Accountant works closely with Sales, Professional Services, Legal, Deal Desk, and other cross-functional teams to provide practical guidance on deal structure and the financial implications of customer contracts. Operating in a global environment, this role partners with teams across regions to drive operational consistency, improve processes, and support predictable, profitable growth. Main Responsibilities Serve as a subject matter expert on revenue recognition and advise stakeholders on the application of ASC 606 across complex customer arrangements, contract modifications, and non-standard deal structures. Review and analyze complex customer contracts to determine appropriate revenue recognition treatment and document technical accounting conclusions. Own key aspects of the monthly, quarterly, and annual revenue close process, including reconciliations, revenue analytics, forecasting support, reserve calculations, flux analysis, and management reporting. Partner with Sales, Deal Desk, Legal, FP&A, Customer Success, and Operations teams to ensure accurate contract setup, revenue forecasting, and financial reporting. Identify revenue recognition risks, operational inefficiencies, and control gaps, and drive process improvements to enhance scalability and compliance. Prepare and review revenue-related schedules and disclosures supporting internal and external financial reporting requirements. Lead revenue accounting initiatives, including system implementations, process automation, ERP enhancements, and integration projects. Collaborate with business and technology partners to define system requirements, evaluate impacts to accounting processes, and ensure alignment with company accounting policies. Execute and coordinate user acceptance testing (UAT), validation activities, and change management efforts for new system implementations and enhancements. Support internal and external audits by providing technical accounting support, maintaining SOX controls, and ensuring compliance with corporate policies and US GAAP. Mentor junior team members and provide guidance on revenue accounting processes, controls, and best practices. Desired Skills and Experience 3-5 years of progressive accounting experience, including at least 2-4 years focused on revenue accounting within a SaaS, software, subscription-based, or technology company. Strong understanding and practical application of ASC 606 revenue recognition guidance, including experience evaluating complex contractual arrangements and multi-element t