Senior Retail Marketing & Retail Partnerships Manager at Tonal in Austin, TX

Job description

Overview The Senior Manager, Retail Marketing & Retail Partnerships owns retail marketing end to end across Tonal's owned and operated stores and our retail partner locations — a footprint of roughly 130 doors. Reporting directly to the Senior Director of Retail, this role is the bridge between Tonal's brand vision and the retail floor experience. This is a build role. Corporate and field communications do not exist as a program today, and this person will create them: the cadence, the channels, and the content that keep every team selling Tonal aligned. Alongside that, they will own the retail marketing calendar and channel plan, the in-store experience, and the corporate-level relationship with our retail partners. If you want to own a function rather than run a calendar, this is that role. What You Will Do Retail Marketing Strategy & Channel Planning Own the annual and quarterly retail marketing calendar across owned and operated stores and retail partner locations Set the retail channel plan — what runs where, when, and why — aligned to key sales periods, product launches, and brand moments Provide retail channel input to the Marketing team on creative, messaging, and format requirements before assets go into production Partner with the Marketing and Growth teams on geo marketing plans tied to store trade areas, translating national brand moments into market-level activation Feed door-level performance and local market insight back into growth and lifecycle planning Identify growth opportunities across the retail footprint and propose programs that drive incremental revenue Build & Own Retail Communications Build Tonal's retail communications function from the ground up — corporate communications and field communications for owned and operated teams and retail partners Establish the recurring communication rhythm: what is launching, what is promoting, what changes on the floor, and what the team needs to say Own the channels, templates, and calendar that make retail communications consistent and dependable rather than ad hoc Partner with the Learning & Development Lead so communications and training reinforce one another; L&D owns curriculum, this role owns the communication function Retail Partnerships — Corporate Account Management Serve as the corporate-level relationship owner for Tonal's retail partnerships, managing the day-to-day operating rhythm Prepare and lead retail partner business reviews — performance, program results, and forward plan Own recurring retail partner marketing updates so partner-facing content never goes stale Build the evergreen and promotional campaign resource kits retail partners need to execute independently Support retail partner onboarding and launch as the retail footprint grows Partner closely with our Field Leaders, who own selling behaviors and in-field sales performance, so corporate programs and field execution stay connected In-Store Experience, Merchandising & Production Own planograms, seasonal resets, and visual merchandising standards across owned and partner locations Ensure planogram compliance and brand standards are consistently upheld across all retail locations Receive final production files from the Marketing team and own everything downstream: print vendor management, spec accuracy, timelines, distribution, and install Manage print and fixture vendors against clear deliverables, budgets, and deadlines Own the retail asset library so every location always has current, on-brand materials Analytics & Reporting Track and report on retail marketing KPIs including traffic, demos, conversion, and return on ad spend Manage co-op and program budgets and joint planning with retail marketing counterparts Conduct competitive landscape analysis and provide actionable recommendations to leadership Manage agency relationships and hold external partners accountable to deliverables and performance benchmarks Who You Are 5+ years of marketing experience, with a minimum of 3 years in a re