Senior Proposal Specialist at Cohere Health

Job description

Opportunity Overview: Cohere Health is seeking a highly organized, detail-oriented, and resourceful Senior Proposal Specialist to join our Growth team. Reporting to the Sr. Director, Sales Operations, you will manage the end-to-end response process for Requests for Proposals (RFPs), Requests for Information (RFIs), and other customer-facing questionnaires and assessments that support new business and client retention. You will partner closely with Sales, Solutions, Product, Clinical, Legal, Information Security, Compliance, and other subject-matter experts to develop accurate, compelling, and compliant responses that meet customer requirements and deadlines. This is a hands-on role for someone who excels at project management, written communication, and cross-functional coordination — and who can use existing proposal content, approved resources, and AI-enabled tools to develop high-quality first drafts efficiently. In addition to RFPs and RFIs, you will coordinate information security assessments, compliance questionnaires, and customer due diligence requests, helping ensure our response processes are organized, scalable, and continuously improving. What you’ll do: Own the end-to-end project management of RFPs, RFIs, and other customer-facing proposal requests — from intake and kickoff through coordination, review, approval, and submission Partner with Sales and Solutions to understand customer requirements, evaluation criteria, submission instructions, timelines, and the objectives of each response Develop project plans, workback schedules, milestones, and clear ownership across contributors to ensure responses are completed accurately and on time Coordinate cross-functional contributors and SMEs — establish deadlines, facilitate working sessions, follow up on outstanding items, and communicate project status and risks Assemble, format, review, and quality-check completed responses to ensure accuracy, completeness, consistency, readability, and alignment with customer instructions Manage review cycles, consolidate feedback, obtain required approvals, and coordinate final submission Leverage Cohere Health's approved proposal content library, prior responses, product documentation, and other trusted internal resources to develop high-quality first drafts Interpret customer questions and requirements, identify the most relevant existing content, and tailor responses to the specific question, customer, and context Use approved AI tools and other productivity solutions to accelerate content discovery, organize information, draft responses, and improve efficiency while validating outputs against authoritative sources Identify missing information, content gaps, conflicting answers, and outdated material; coordinate with appropriate SMEs and content owners to resolve them Project-manage information security assessments, compliance questionnaires, vendor assessments, and other customer due diligence requests from intake through completion Serve as the central coordinator for security and compliance requests — tracking requirements, assigning questions to appropriate owners, consolidating responses, and managing deadlines Maintain reliable tracking of active requests, deadlines, submissions, and response history to provide visibility into workload, status, and upcoming deliverables Identify opportunities to improve response workflows, project tracking, templates, content reuse, and quality-control practices Build productive working relationships across Sales, Solutions, Marketing, Product, Clinical, Legal, Information Security, Compliance, and other teams What you’ll need: 4+ years of experience in proposal management, project management, sales operations, or a related role involving complex, deadline-driven deliverables Experience supporting large, complex RFPs in healthcare, health technology, or enterprise SaaS Exceptional organizational skills and attention to detail, with the ability to track deadlines, manage competing prioritie