Senior Product Manager - Managed Security Services at Arctic Wolf in Bengaluru

Job description

#RunwiththePack At Arctic Wolf, we’re on a mission to end cyber risk . We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence at scale. What sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference. We’re constantly looking for talented people to join the Pack and help us take our performance to the next level. About the Position: Our mission is simple: End Cyber Risk. We’re looking for a Senior Product Manager - Endpoint Security Cloud Platform to be part of making that happen. Position Overview The Senior Product Manager, Endpoint Security Cloud Platform will own the cloud backend capabilities that underpin Arctic Wolf’s Endpoint Security portfolio, including administration, policy and configuration management, device registration and enrollment, and agent lifecycle management. Based in Bangalore, India, this is a technical, product-facing role that partners closely with Engineering and Architecture to define requirements, make product decisions, and deliver at scale. The role will be central to two of the team’s most significant initiatives: defining the cloud side of our unified agent strategy, consolidating four endpoint agents and two cloud backends into a single agent and a single cloud; and planning and executing the migration of several million endpoints from one cloud backend to another. Key Responsibilities Product Ownership – Cloud Platform · Own the product definition, roadmap, and prioritized backlog for Endpoint Security cloud backend capabilities, including administration, policy and configuration management, device registration and enrollment, multi-tenancy, and agent lifecycle management (deployment, upgrade, and health). · Translate Endpoint Security strategy into clear product requirements, user stories, and acceptance criteria, partnering with Engineering and Architecture on system design, data flows, APIs, and technical trade-offs. · Serve as product owner for one or more development teams, owning the definition, prioritization, and hygiene of the backlog from concept through delivery. · Partner with UX to define administrator and operator workflows that are simple, scalable, and consistent across the Endpoint Security portfolio. Agent Consolidation & Cloud Migration · Define the cloud-side requirements for the unified agent initiative, consolidating four endpoint agents and two cloud backends into one agent and one cloud, including feature parity, data model alignment, and deprecation sequencing. · Plan and drive the migration of several million endpoints between cloud backends, including migration strategy, phasing, rollback and risk mitigation, customer and partner impact, and success criteria. · Work with Engineering, Managed Services, Support, and Customer Success to ensure migrations are seamless for customers, partners, and security analysts. Cross-Functional Collaboration · Serve as the product point of contact for cloud platform capabilities across Engineering, Security Research, Managed Services, Support, and Customer Success. · Ensure endpoint cloud capabilities integrate with Arctic Wolf’s broader platform and managed security services, improving analyst workflows, detection and response outcomes, and the customer experience. · Engage directly with customers, partners, and internal users to gather first-hand requirements, validate solutions, and understand operational challenges at scale. · Brief Endpoint Security product leadership on roadmap status, delivery plans, and risks, and provide technical input to Product Marketing as ne