Senior Product Manager, Business Experimentation & Optimization at Mastercard in Arlington, VA

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Product Manager, Business Experimentation & Optimization Overview The Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation (Test & Learn), and data-driven information and risk management services. As a member of the Business Experimentation Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. We are rapidly building new products, evolving products in the age of AI, and expanding the ways we deliver Test & Learn to our clients. We are looking for AI native PMs who can execute and evolve our product strategy and help us build the AI enhanced version of Test & Learn. Role • Work as a Product Manager for Mastercard’s Test & Learn product, an analytics platform used by the world's largest organizations to make multi-million-dollar decisions. • Develop product strategy derived from user research, market trends, customer pain points, and commercial priorities. • Translate a deep understanding of our users into an actionable roadmap. Leverage user research, market research, sales/marketing expertise, and usage data to inform priorities. • Own end-to-end feature development. Identify and prioritize problems, define use cases, design solutions, write requirements, support development and testing, and measure impact to inform future decisions. • Work as a part of a cross-functional product team to bring ideas to life. Work together with UX designers, engineers, and other product managers to improve our products. • Unlock the power of AI. Define how and where AI technology enhances the measurement and optimization of business initiatives. All About You • Can work closely with cross-functional partners like engineers, designers, sales, marketing, and users. • A quick learner with the ability to multi-task in a team environment, not afraid to ask questions and make decisions. Enthusiastic, effective team member and mentor. • Broad strategic thinking skills, adept in translating product vision/strategy into an actionable roadmap. • Creative problem-solver, can balance competing needs and prioritize thoughtfully. • Strong professional presence. Excellent interpersonal, written, and oral communication skills. •Experience building with AI or using AI to enhance an existing software application • Professional experience in a similar role, or equivalent. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reason