Senior Product Manager at Tekion

Job description

About Tekion: Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe. Job Introduction: Lead the strategy, development, and execution of key product initiatives that drive customer value and support business objectives. Collaborate cross-functionally to deliver impactful product solutions, ensuring alignment with market needs and company goals. Contribute to achieving business objectives and advancing strategic priorities for the launch of ARC in the Quebec market. Key Roles & Responsibilities: • Serve as the product domain expert for dealership Fixed Operations workflows, including service lane operations, repair order management, technician productivity, parts inventory, parts sales, warranty administration, customer pay service, and dealership service performance optimization. • Deep understanding of dealership Parts and Service workflows, including appointment scheduling, repair order lifecycle management, parts procurement and inventory management, technician workflows, warranty administration, and customer service delivery. • Experience working in the automotive industry and dealership management systems, with strong subject matter expertise in dealership Fixed Operations, including parts management, service department workflows, repair orders, technician dispatching, warranty processes, inventory control, and customer service operations. • Experience building scalable, user-facing, B2B products supporting dealership Parts, Service, and Fixed Operations workflows for Canadian automotive dealerships. Basic Qualifications: • 6–8 years of experience in product management, including ownership of major product lines or features • ​Strong background in SaaS, cloud platforms, or enterprise technology products • ​Bachelor’s degree in Business, Computer Science, Engineering, or related field; advanced degree preferred • ​Proven success in developing and scaling products in cross-functional environments • ​Strong analytical, leadership, and communication skills • ​Experience with Agile methodologies, product lifecycle tools, and data-driven decision-making • Bilingual French and English required because the role involves regular communication with English-speaking colleagues, stakeholders and cross-functional teams located outside Quebec. • Ability to travel up to 25% Perks & Benefits • Competitive compensation and generous stock options • 100% employer-paid top-of-the-line medical, dental and vision coverage • Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper • Work on the latest and coolest technologies – everything is home-grown and built ground-up • A dynamic work environment with a strong sense of community and collaboration • The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy • Exciting opportunities for career growth and development Description du poste: Diriger la stratégie, le développement et la mise en oeuvre des principales initiatives liées aux produits afin de créer de la valeur pour les clients et de la soutenir les objectifs d’affaires. Collaborer de façon transversale avec différen