Senior Product Manager at Paysafe in London

Job description

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Further information is available at www.paysafe.com. It starts here. Have a global impact on the world of payments. The Senior Product Manager, Risk Product will be responsible for defining, developing, and managing risk products and capabilities across Paysafe’s payments ecosystem. This role will own the end-to-end product lifecycle for solutions that help Paysafe and its customers identify, prevent, and manage fraud, financial crime, transaction risk, merchant risk, and other emerging threats. The successful candidate will combine strong product management capabilities with payments and risk expertise, working closely with Risk, Compliance, Engineering, Data Science, Operations, Commercial, and other Product teams to translate complex risk challenges into scalable, commercially valuable solutions. We're ideally looking for someone who has experienced the challenges our merchants face firsthand - someone from an industry like gaming, travel or retail who has had exposure to the types of threats and challenges these businesses manage every day - and can help shape a risk product portfolio that genuinely solves those problems. What Paysafe stands for: • Being open and honest. • Keeping focused. • Operating with Courage. • Pioneering the future. How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House. Job responsibilities: • Define and drive the multi-year strategy and roadmap for risk and fraud products across the organization. • Own the risk product portfolio, ensuring alignment with company objectives, regulatory requirements, and market needs. • Partner with Risk, Compliance, and Legal leadership to translate regulatory obligations and risk policies into scalable product solutions. • Collaborate with Engineering and Architecture to build robust, scalable risk infrastructure, decisioning engines, and APIs. • Drive integration of risk capabilities across payments, wallets, issuing, acquiring, and partner ecosystems. • Establish and monitor key performance indicators, including fraud rates, false positives, approval rates, dispute ratios, and operational efficiency, and lead initiatives to improve performance. • Partner with Sales, and Partnerships teams to position risk capabilities as a competitive advantage and support client engagements. • Lead cross-functional initiatives to enhance risk automation, operational efficiency, and optimization. • Manage investment planning and prioritization, including business cases, ROI analysis, and capital allocation for risk initiatives. • Act as a thought leader for risk product strategy internally and externally, staying ahead of industry trends and emerging threats. Job requirements: • 7+ years of product management experience, with significant leadership experience in risk, fraud, payments, or financial services. • Experience in an industry that our merchants operate in - e.g. gaming, ecommerce, travel, etc. • Proven track record of leading product teams and delivering complex, cross-functional initiatives at scale. • Deep understanding of the payments ecosystem, including