Senior Product Insights Manager (R-20103) at Dun & Bradstreet in Jacksonville, FL

Job description

Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers. Key Responsibilities: • Translate complex, incomplete, or conflicting data into actionable insights, decision frameworks, and prioritized recommendations for product and business leaders. • Define and evolve product performance measurement frameworks, KPIs, reporting standards, data definitions, and dashboard requirements that enable consistent lifecycle and portfolio decisions. • Partner with Product Management to inform product strategy, roadmap trade-offs, opportunity sizing, investment decisions, launch readiness, adoption, retention, and sunset or migration planning. • Lead cross-functional initiatives to improve product reporting, data quality, insight delivery, and operational processes; identify root causes, risks, and opportunities and drive solutions through implementation. • Deliver executive-ready narratives and presentations that communicate product health, trends, risks, opportunities, and recommended actions. • Collaborate with Technology, Analytics, GTM, Sales, Finance, Customer Experience, and other partners to align metrics, reporting, and actions to business objectives. • Develop and maintain scalable reporting documentation, governance practices, training materials, and self-service insight capabilities. • Monitor industry, market, analytics, and product-operations practices; apply relevant innovations to improve decision quality and team effectiveness. • Mentor and guide Product Insights Managers and Product Analysts; provide strategic thinking oversight and promote consistent, data-driven ways of working. • Additional duties as assigned. Essential Skills and/or Certifications Needed: • Bachelor’s Degree in Business Administration, Statistics, Analytics, Marketing, or related discipline. • 8 - 12 years of experience in product insights, product operations, analytics, product management, strategy, or a related role. • Demonstrated ability to lead complex analysis across multiple data sources and convert findings into clear, measurable recommendations. • Strong knowledge of product lifecycle metrics, customer and usage analytics, commercial performance measures, reporting governance, and dashboard design. • Proven experience influencing senior and cross-functional stakeholders without direct authority. • Strong strategic thinking, business acumen, problem solving, prioritization, and program/project management skills. • Advanced proficiency with business intelligence and analytics tools, such as Tableau, and strong Microsoft Office skills. • Strong written, verbal, presentation, and data-storytelling skills for technical and executive audiences. • Ability to work independently, manage ambiguity, and balance multiple strategic priorities and deadlines, while also being a mentor to Product Insights colleagues. • Show an ownership mindset in everything you do. Be a problem solver, be curious and be inspired to take action. Be proactive, seek ways to collaborate and connect with people and teams in support of driving success. • Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs. • Where applicable, fluency in English and languages relevant to the working market. Education: • Bachelor's degree -Required • Advanced degree - Preferred Benefits We Offer · Generous paid time off in your first year, increasing with tenure. · Up to 16 weeks 100