Senior Product Designer at Kyndryl in South West

Job description

Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. The Role Your Role Are you passionate about creating digital experiences that solve meaningful problems at scale? As a Senior Product Designer, you'll partner closely with Product Managers and Engineers to shape and deliver intuitive, accessible, and impactful digital products. In this role, you'll own the design journey from discovery through delivery, transforming complex user needs into elegant solutions. You'll help define product direction, conduct research, validate ideas, and ensure a consistent experience across a broader ecosystem of products and services. What You Will Do Lead end-to-end product design, from discovery and user research through prototyping, delivery, and continuous improvement. Partner with Product Managers and Engineers to define problems, shape solutions, and deliver user-centered experiences. Conduct user research and usability testing to validate assumptions and inform design decisions. Design accessible, intuitive, and content-rich digital experiences that address complex user needs. Contribute to design systems and shared patterns to drive consistency across products and platforms. Your Future at Kyndryl As a Senior Product Designer, you'll have opportunities to influence product strategy, shape user experiences at scale, and expand your impact across multiple product domains. You'll collaborate with talented multidisciplinary teams while continuing to grow your expertise in product design, research, accessibility, and emerging design technologies. Who You Are You're a curious and empathetic designer who combines strong design craft with product thinking. You thrive in collaborative environments, enjoy solving complex problems, and are comfortable navigating ambiguity while keeping users at the center of every decision. Required Skills and Experience 8+ years of experience in product, UX, or service design, with a portfolio demonstrating the successful delivery of complex digital products. Strong expertise in user research, interaction design, visual design, prototyping, and usability testing. Proven ability to collaborate effectively with cross-functional teams and influence product decisions through evidence-based design. Experience designing accessible digital products and translating complex requirements into simple, intuitive experiences. Excellent communication, stakeholder management, and presentation skills, with the ability to articulate design rationale clearly. Preferred Skills and Experience Experience designing learning, education, or knowledge-focused digital products and services. Familiarity with design systems, service design, and large-scale digital ecosystems. Experience working in public sector, regulated, or enterprise environments. Exposure to research involving diverse user groups and translating insights into product improvements. Experience incorporating AI-enabled tools and practices into the design workflow. Being You The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected