Senior Process Consultant II at University of Maryland in University of College Park, MD

Job description

Job Description Summary This position is available within the University of Maryland’s Division of Information Technology (DIT) on the Enterprise Planning and Continuous Improvement (EPCI) team, which provides enterprise planning and analytical support to the UMD community. The Senior Process Consultant II serves as a senior leader in driving process improvement initiatives across administrative and academic units, with a focus on strengthening enterprise operations and advancing organizational effectiveness. In this role, the Senior Consultant directs large-scale efforts to identify, scope, assess, and deliver actionable recommendations to campus leadership. Building on significant experience in business process improvement and organizational design, the Senior Consultant leads complex assessments, facilitates cross-functional discovery sessions, models processes, and develops high-impact recommendation briefs. In addition to project work, the role partners with the Associate Director to shape the unit’s strategic goals, while also contributing to the development and dissemination of best practices that enhance the University’s process improvement capability. **This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.** **May be required to work evenings, nights, weekends, or different shifts for extended periods.** Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Licenses/Certifications: N/A Minimum Qualifications Education: Bachelor’s degree from an accredited college or university. Experience: o At least 6 years of demonstrated work experience in industry or academic settings o At least 3 years of experience leading change and/or business process improvement efforts Knowledge of Business Process Analysis methodologies Proven track record constructing and executing complex analyses to meet business case requirements Superior analytical skills, logic, and problem-solving skills Demonstrated success dealing with ambiguity and ability to learn on the fly to understand and solve new problems High level of attention to detail and the ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines. Ability to effectively communicate verbally and written in a manner that is clear, logical, and consistent Excellent interpersonal skills, including the ability to interact at all levels of the organization Ability to effectively work as a team and independently Additional Job Details Preferences: Experience with financial and/or accounting systems and business process improvement Experience with HR systems and business process improvement Experience with Organizational Change Management Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement. Visa Sponsorship Information : DIT will not sponsor the successful candidate for work authorization in the United States now or in the future. F1 STEM OPT support is not available for this position. Required Application Materials: Applications missing below material will NOT be considered Resume Cover Letter List of Three References Best Consideration Date: November 10, 2026 Posting Close Date: November 17, 2026 Open Until Filled: N/A Job Risks Not Applicable