Senior Portfolio Performance Analyst at Nelnet in Lincoln, NE

Job description

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. The Senior Portfolio Performance Analyst, reporting to the Director of Analytics, is a senior individual contributor responsible for analyzing portfolio performance and translating complex credit and capital markets information into clear insights and actionable recommendations for senior leadership. The role has a significant focus on NFS portfolios and partnerships associated with capital markets activity, including securitized portfolios, forward flow partnerships, joint ventures, and acquired whole-loan portfolios. The analyst helps stakeholders understand portfolio performance, emerging risks and opportunities, and the key drivers influencing business outcomes. The ideal candidate combines strong credit and portfolio judgment with meaningful capital markets experience, intellectual curiosity, and the ability to operate independently through ambiguity. The role works closely with Capital Markets, Business Intelligence, Finance, and other partners to turn analysis into better business decisions. Key Responsibilities Business Partnership and Decision Support: Partner closely with Capital Markets and other stakeholders to understand business objectives, anticipate analytical needs, frame key questions, and support informed decision-making. Portfolio and Capital Markets Performance: Develop a deep understanding of NFS portfolios and partnerships associated with capital markets activity. Monitor portfolio performance, emerging trends, risks, opportunities, and applicable trigger or covenant thresholds. Surface developments requiring deeper analysis or management attention. Analysis and Communication: Investigate complex portfolio, credit, and capital markets questions and communicate findings so leadership understands what is changing, why it matters, and what actions may be appropriate. Analytical Frameworks: Develop and maintain consistent frameworks for evaluating portfolio performance, key drivers, trends, risks, and opportunities. Reporting Strategy and BI Partnership: Define business and analytical requirements for recurring reporting; partner with Business Intelligence on dashboard and report development and to resolve data quality or availability issues that affect analysis. AI and Modern Analytical Tools: Use AI and other modern analytical tools to accelerate research, analysis, and communication. Required Skills and Experience 6+ years of relevant professional experience in portfolio management, credit, finance, risk, analytics, or a related field. Demonstrated experience with securitized portfolios, forward flow partnerships, joint ventures, acquired whole-loan portfolios, or similar capital markets structures. Knowledge of credit and portfolio performance concepts, including delinquency, losses, prepayments, repayment behavior, vintage performance, and portfolio composition. Strong analytical judgment and problem-solving skills, with the ability to identify key drivers and form well-supported conclusions from complex information. Clear written and verbal communication, including with senior leadership and cross-functional stakeholders. Ability to build effective working relationships across business and technical teams. Independence, curiosity, and sound judgment when working through ambiguous or unfamiliar situations. Comfort working with compl