Senior NY Photography Operations Manager at Outfront Media in New York, NY

Job description

About OUTFRONT We build brands in the real world! As one of America’s most innovative media companies, we leverage the power of creative excellence, unbeatable locations and smart audience data to change the game for advertisers. Our media powers brands to break through, be relevant, and connect with audiences like never before. OUTFRONT understands its role in driving cultural impact. We are embedded into the fabric of our communities and trusted by the millions who engage with our media every day, driving a strong relationship between brands and audiences. We are leading the industry, bringing intelligence to out of home by deploying digital at scale and embracing new technologies. We are committed to creating a diverse and inclusive work environment that promotes the growth of our people. Come join our industry-leading team! What We Offer OUTFRONT offers a comprehensive benefits program including: Medical, Dental, Vision (including same and opposite-sex domestic partners) HSA and FSA plans, Family Benefits, Pet Benefits 401(k) Plan with an Employer Match Paid Time Off, Commuter Benefits, Educational Assistance Robust Diversity, Equity and Inclusion program including 7 Employee Resource Groups (ERGs) Your Role OUTFRONT is seeking an experienced, data-driven Senior Photography Operations Manager to lead the planning, optimization, and delivery of high-quality visual assets for our New York market, our largest and most complex. This role is ideal for a seasoned operations leader with at least 10 years of experience who has managed teams, built scalable logistics workflows, and used AI and automation tools to improve how work gets done. You’ll be the central coordinator for New York photography, balancing demand from Sales, Marketing, and Operations across transit and out-of-home media. You’ll also work with Regional Management and the Senior Director, Photography (head of the photography department) to find workflow solutions that modernize our scheduling and operations nationally, including AI-assisted processes and automated workflows that can scale across markets. Equally important, you’ll be a strong people leader and facilitator, skilled at building trust, managing competing priorities, and guiding conversations with senior Sales partners, staff photographers, and freelancers. While this is a senior position, it is a peer to the photography operations managers in other regions and does not manage them. This position partners closely with the Senior Director, Photography; Regional Management; and Product and Technology teams to develop KPIs, analyze performance, and drive data-backed improvements across the photography program. Key Responsibilities Lead New York photography scheduling and field operations, prioritizing high-volume, time-sensitive requests across transit and out-of-home inventory. Work alongside and support scheduling and field operations staff, and serve as a backup and resource for schedulers in other markets. Work with Regional Management and the Senior Director, Photography, on process improvement initiatives using AI tools, automation, and low-code platforms, such as Power Automate, SharePoint, and AI-assisted routing and forecasting, to increase speed, accuracy, and coverage. Identify manual, repetitive tasks across the photography lifecycle, from intake to delivery, and help develop scalable solutions to reduce them. Partner with Product and Technology on system integrations, including field service management tools, dashboards, and request automation. Build and maintain standard operating procedures, training materials, and documentation so scheduling knowledge is shared and repeatable across markets. Run weekly priority meetings with Sales coordinators and cross-functional partners, setting expectations, resolving conflicts, and communicating schedule changes. Serve as an escalation point for Sales and account teams on urgent or competing requests, offering clear options and solutions. Co-develop K