Senior Network Engineer, NetOps Infrastructure at RingCentral in Belmont, CA

Job description

Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We’re currently looking for Senior Network Engineer, NetOPS Infrastructure Our data centers carry real-time voice, video, and messaging for customers worldwide. When a call degrades, someone notices immediately. Our availability target is 99.999%, and we hold it. You'll join an infrastructure team that owns routers, switches, firewalls, and load balancers across our global data center footprint. This is production infrastructure. The NetOPS Infra team spans the US, EU, and India. Because we're distributed across time zones, coverage follows the sun: you work your own business hours, five days a week. No night shifts. Occasional weekend work during planned maintenance windows, and that's rare. Job Duties: Troubleshoot production issues end to end — from the routing table through the firewall policy down into the Linux network stack on the host Handle the operational work that keeps five nines real: firewall access changes, patching, config reviews, capacity checks Deliver infrastructure projects — hardware refresh and replacement, platform migrations, new DC capacity Work directly with platform and application teams instead of handing tickets across a wall Support Lab, Stage, and Regression alongside production To succeed in this role you must have experience in: 3+ years running production networks — ISP, enterprise, or data center Real depth in TCP/IP. You should be able to explain why BGP picked that path and what a packet capture is actually telling you, not just configure the feature Routing and switching in practice: OSPF, iBGP/eBGP, VRFs, PBR, STP/RSTP, VRRP, link aggregation Tunneling: GRE, IPIP, IPSec Firewalls, both vendor platforms and iptables / firewall Strong Linux, including the network stack — interfaces, routing tables, netfilter, socket state, tcpdump. This is what separates a good troubleshooter from a config engineer Enough server-side context (bare metal, hypervisors, containers) to follow a problem past the switch port Hands-on Juniper experience across routing, switching, and security platforms Nice to have EVPN/VXLAN, MC-LAG, ECMP, MPLS · High availability and clustering · Load balancing (A10, F5, IPVS) · Scripting for your own workflows — Bash, Python, NETCONF, PyEZ, Ansible · Cloud networking · NetBox, Zabbix, VictoriaMetrics, Grafana You'll sit in an infrastructure team, not automation — but if you like writing scripts to make your own work easier, you'll be in good company. Working with AI We're an AI-forward engineering org, and we mean it operationally. Engineers get free access to AI assistants under our company usage policies, and we expect them to be part of your daily workflow — config review, log analysis, scripting, documentation. What we care about: You've used AI assistants on real engineering work, not just tried them You can scope a prompt well and iterate when the first answer is wrong You verify before you trust. Confidently wrong output is the failure mode that matters in production. Validate against docs and lab testing You follow data-handling policy on what goes into external tools Why this team Global scale, real-time traffic, and an availability bar that makes the work interesting. You'll own system