Senior Manager - Real Assets at Apex Group in St Helier

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role : Senior Manager - Real Assets Location: Jersey, Channel Islands Department : Real Assets Employment Type : Full time - Permanent Role Summary: As an Senior Manager, you will be responsible for leading and overseeing the administration function, ensuring the efficient delivery of corporate, operational, governance, compliance, and client administration services in support of a key strategic Real Assets client relationship. The role provides strategic leadership, manages team performance, drives operational excellence, and ensures compliance with regulatory, internal control, and governance requirements. The successful candidate will work closely with senior leadership, clients, regulatory bodies, and internal stakeholders to maintain high service standards, manage risk effectively, support business growth, and foster a strong culture of compliance. Key Responsibilities: Serve as the primary contact for a strategic Real Assets client, building strong relationships and ensuring exceptional service delivery. Manage day-to-day client matters, working closely with directors, advisers, intermediaries, and other stakeholders. Oversee the administration of Jersey-based structures, including companies, SPVs, investment vehicles, and real estate entities. Coordinate governance activities, including board meetings, resolutions, statutory records, and regulatory filings. Lead, mentor, and develop team members, supporting performance, career growth, and effective workload management. Ensure client deliverables are completed accurately, on time, and in line with agreed service standards. Monitor team capacity, resource planning, and operational performance to consistently meet client expectations. Support recruitment, onboarding, performance management, and succession planning initiatives. Review complex administrative matters and act as an escalation point for client, risk, and compliance-related issues. Oversee client onboarding, KYC reviews, ongoing monitoring, and AML/CFT compliance requirements. Maintain strong relationships with auditors, legal advisers, banks, regulators, and other third-party providers. Promote a strong risk and compliance culture, ensuring adherence to regulatory requirements, internal policies, and governance standards. Support audits, regulatory reviews, and internal assessments through the provision of accurate information and documentation. Oversee billing, WIP management, and fee collection activities while supporting commercial discussions and client fee proposals. Identify opportunities to improve processes, enhance service delivery, and support the continued growth and success of the client relationship. Skills and Experience needed: Relevant professional qualification and/or equivalent industry experience within financial services, corporate administration, real estate, fiduciary services, or a related field. Proven experience in the formation and administration of Jersey companies and structures. Previous experience managing and developing teams within a client service or admin