Senior Manager, Product Management-CDX Product Strategy at Capital One in McLean, VA

Job description

Senior Manager, Product Management-CDX Product Strategy At Capital One, we are relentless innovators with a proven track record of transforming customers’ experiences and the financial services industry. We’re delivering best-in-class innovation so that our more than 100 million customers can manage their finances with ease. We consider ourselves the bank a technology company would build—empowered to use artificial intelligence (from machine learning to generative AI) to transform everyday banking into real-time, intelligent products that help customers improve their financial well-being. The Role We’re seeking a Senior Manager, Product, to support strategic priorities for the Consumer Product (CDX) leadership team. CDX owns some of the most critical platforms at Capital One. Our diverse portfolio spans the Capital One mobile app, advanced marketing and personalization engines, AI-driven platforms that transform how we build software, and essential enterprise risk and supplier capabilities. The Senior Manager will join a horizontal product and strategy team that supports priorities across CDX. The product and strategy team serves as an internal engine for both vision and strategic alignment. We are builders: we act as an innovation lab, developing prototypes and partnering closely with product and engineering teams to set the product direction for our core platforms and customers. We also operate with the rigor of top-tier consulting to solve the organization’s hardest strategic questions and define our long-term priorities. The Senior Manager will: Lead whitespace product development, with a focus on AI-enabled customer experiences Partner closely with design and engineering peers to set product vision and technical roadmaps Stay up-to-date on product trends and technology capabilities Partner with CDX leaders to answer thorny product questions, leveraging deep technical knowledge and external trends Support the organization’s intelligence unit, providing trend and product deep dives to help the organization see around corners and anticipate headwinds and tailwinds Obsess about internal and external customer satisfaction by establishing trusted, close touch relationships with key stakeholders throughout the company Contribute to CDX organization’s product capabilities (e.g., by developing and delivering trainings) Role model AI adoption by inventing and spreading solutions that improve work efficiency, quality, and fun Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing OR Bachelor's degree in any field and at least 4 years of Product Management experience Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment autho