Senior Manager, Operations Business Partner - APAC Expansion at Autodesk in Singapore

Job description

Job Requisition ID # 26WD101228 Position Overview As Senior Manager, Business Operations Partner, you will serve as the dedicated operations partner for Autodesk's Expansion business across the Asia-Pacific (APAC) region. You will work closely with APAC Expansion Sales leadership to understand business performance, identify operational challenges, and drive issues through resolution. You will connect field needs and business context with the broader Revenue Operations organization, helping ensure the APAC Expansion business has the insights, processes, and operational support needed to execute effectively. This is a hands-on role that requires you to work through complex business challenges, develop a clear point of view, and drive initiatives across teams and functions. You will help provide APAC Expansion leadership with greater visibility into business performance, proactively address operational gaps, and ensure insights from the field inform broader business decisions and priorities. Responsibilities Partner closely with APAC Expansion Sales leadership to provide the operational context, insights, and support required for informed decision-making Develop a deep understanding of the APAC Expansion business, including sales processes, execution gaps, and operational friction points Diagnose operational challenges, engage directly with field teams, develop clear recommendations, and drive issues through resolution Identify patterns across field conversations, business performance, and stakeholder feedback to surface operational risks and opportunities Translate ambiguous business challenges into clear, actionable problems and align stakeholders around solutions Own operational issues through resolution, executing directly where appropriate and partnering across Revenue Operations, Marketing, Customer Success, Information Technology (IT), and Finance when broader support is required Establish and manage operational rhythms, including business reviews, issue tracking, escalation processes, and field feedback mechanisms Develop business cases for operational changes by evaluating business impact, validating assumptions, gathering stakeholder input, and presenting clear recommendations Prioritize field requests based on business impact and enterprise priorities while escalating broader trade-offs when appropriate Represent the APAC Expansion field perspective during annual planning, segmentation, coverage model changes, and policy development Identify and synthesize insights from the APAC field that may have broader implications for Global Expansion programs and priorities Prepare operational insights and business context for leadership reviews, translating business performance and field feedback into clear, actionable narratives Proactively identify operational gaps and drive solutions before they materially impact field execution Ensure relevant field insights and business context are effectively communicated to Revenue Operations and other supporting organizations Minimum Qualifications 7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related business partnering role, preferably within an enterprise technology organization Experience partnering directly with Sales leaders in an embedded, field-facing capacity Strong understanding of enterprise sales, expansion, or other complex sales motions Strong problem-solving skills with demonstrated ability to diagnose operational challenges, identify root causes, and drive cross-functional resolution Proficiency with Salesforce and sales and operational tools, with the ability to use data to understand business performance and identify areas requiring further analysis Demonstrated ability to influence and drive outcomes across functions without direct authority Experience collaborating across Revenue Operations, Marketing, Customer Success, Information Technology (IT), Finance, and other cross-functional organizations Excellent written and verba