Senior Manager, Data Center Technical Deployment at Equinix in Ashburn

Job description

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary The Senior Manager, Technical Deployment is responsible for leading regional data center deployment teams to successfully deliver customer implementations, data center infrastructure deployments, and data center readiness activities across the US East Region. This role provides strategic leadership, operational oversight, and people management to ensure scalable, predictable, and customer-centric deployment execution. The position establishes operational objectives, priorities, policies, and procedures that drive regional performance and support broader organizational goals. The Senior Manager is accountable for workforce planning, budget management, operational excellence, customer experience, and cross-functional alignment across multiple business functions. As a senior leader, this role influences regional business outcomes through effective stakeholder engagement, risk management, continuous process improvement, and development of high-performing teams. Responsibilities Team Leadership & Talent Development Provide leadership, direction, and coaching to Technical Deployment managers and individual contributors across the region. Develop and execute talent strategies including succession planning, workforce planning, organizational design, and employee development. Foster a culture of accountability, collaboration, customer focus, innovation, and continuous improvement. Build leadership capabilities within the organization through coaching, mentoring, and career development programs. Drive employee engagement, retention, and performance management initiatives. Ensure organizational capabilities evolve in alignment with current and future business requirements. Regional Strategy & Business Leadership Lead execution of regional data center deployment strategies aligned with company objectives and customer growth initiatives. Translate organizational goals into measurable operational plans and priorities. Partner with senior leaders across Sales, Customer Success, Operations, Construction, Product Management, Network Engineering, and Supply Chain to drive business outcomes. Represent Technical Deployment in regional leadership forums, business reviews, and strategic planning activities. Align resources and priorities to support changing customer and business demands. Customer Implementations & Delivery Excellence Own regional data center deployment performance and ensure successful delivery of customer implementations and data center infrastructure deployment projects. Lead teams responsible for standard, non-standard, complex, and large-scale customer deployments. Ensure project plans, schedules, dependencies, risks, and resource requirements are effectively managed. Drive delivery predictability, implementation quality, operational readiness, and customer satisfaction. Establish governance mechanisms to ensure consistent project execution across the region. Serve as executive sponsor for critical customer engagements and strategic deployments. Project Portfolio Management Provide oversight and prioritization of regional data center deployment portfolios. Balance competing priorities across customer commitments, operational constraints, and business objectives. Review project health, resource allocation, delivery risks, and escalation plans. Ensure cross-functional dependencies are ident