Senior Manager - BSI Field Design Advisory at Novartis

Job description

Job Description Summary -Act as a Sales Force Effectiveness business partner to the sales leaders by designing & implementing Sales Force Effectiveness deliverables including measuring product access and sales performance, segmentation & Targeting, field sizing, account planning, creating insights through market analytics. Contribute to the definition of a roadmap on how to excel through sales effectiveness and efficiency in the future. Track all relevant KPIs and sales performance in a standardized manner and be able to comply with future requirements of the market. Job Description Role/Job Title: Senior Manager, Field Design Advisory (FDA) Location: Hyderabad About the Team: As an integral part of the Business Solutions International, the FDA team delivers comprehensive design and advisory solutions for business stakeholders. Our team offers a wide array of Field GTM and enterprise consulting solutions, including: Market identification Customer segmentation Omnichannel targeting strategy Field structure design Resource optimization Geography design analytics Talent placement Tactic and execution effectiveness measurement These services empower business leaders across the globe—field leaders, brand leaders, P&O leaders, and finance leaders—by leveraging robust consulting methodologies, profound functional and business expertise, data-driven analytics, and industry benchmarks. We are dedicated to drive success through strategic recommendations and tailored solutions, ensuring that our internal business colleagues achieve their goals with precision and confidence. About the Role: In the FDA team, the senior manager role is pivotal in steering cross functional teams and harnessing talent to ensure flawless project execution. This role encompasses managing stakeholder relationships, pioneering innovative solutions, and delivering subject-matter expertise to bolster strategic decision-making and track customer satisfaction. The Senior Manager also collaborates with local support functions to swiftly resolve experience issues. Key Responsibilities : Tactic and execution effectiveness measurement Tactic and execution effectiveness measurement Enterprise, cross-functional projects guiding resource optimization decisions for function and brand leaders in alignment with brand strategy. Launch excellence initiatives , focused on designing optimal GTM field strategy for NVS new launches starting from Launch - 6 months (L-6). Revisiting field strategy and defining change management plans and execution for events such as field team mergers, team layoffs, LOE, external partnerships, etc. Role design workshops to identify needs, behaviors, and motivation factors of customers, developing appropriate roles, responsibilities, and strategic imperatives. Deployment strategy for a range of field and HQ roles , including designing territories with optimal workload and potential, and consolidating local expertise through workshops with business leaders (EDs and VPs). Ad-hoc analytics and strategy projects addressing local business challenges identified through assessments and/or benchmarking. · Ensure the timely delivery of efficient, high-quality outputs to business stakeholders, and promote synergy and the sharing of best practices among cross-functional teams. · Maintain exemplary communication with all business stakeholders, including internal associates, leaders, and clients, through regular updates focused on achievements, KPIs, best practices, staffing changes, and key events. · Support team operations by completing project documentation, post-project activities, and the creation of SOPs, along with ensuring compliance in Ops processes. Essential Requirements: · A graduate degree in an analytical field/ business/ Life Sciences/ Medicine/ Science & Technology · Experience (8+ years) in mgmt./business consulting projects for pharmaceutical companies · Experience with commercial, medical, patient services and market access functions · Experience