Senior Maintenance Technician at Cheesecake Factory in Battleboro, NC

Job description

Overview At The Cheesecake Factory Bakery, We Don't Do Ordinary! Nothing is scaled down. Not the pride, not the fun, and definitely not the teamwork. Here, you'll do meaningful work alongside great people who care about each other and are passionate about supporting the teams behind the iconic cheesecakes our guests enjoy every day. That's the kind of culture that has earned us a place on Fortune's 100 Best Companies to Work For® list every year since 2014. The Senior Maintenance Technician will perform advanced mechanical and electrical troubleshooting on production and facility equipment, executing complex repairs, and leading maintenance initiatives. You'll provide technical leadership, support continuous improvement efforts, and help solve highly complex equipment and process issues. You’ll thrive in this position if you are: Intellectually Curious: you’re a lifelong learner who enjoys solving complex equipment and systems problems. Exhaustively meticulous: you maintain a high level of precision and attention to detail in all maintenance activities and documentation. Always Thinking Two Steps Ahead: you proactively identify risks, anticipate failures, and implement preventative solutions. Resourceful: you leverage advanced technical expertise and available resources to solve critical issues efficiently. Responsibilities Diagnose and repair complex mechanical systems, including gearboxes, hydraulics, pneumatics, pumps, and industrial equipment. Perform advanced electrical troubleshooting, including PLCs, drives, control systems, and wiring (up to 480V and beyond). Troubleshoot and resolve highly complex mechanical and electrical issues, including root cause analysis in partnership with operations. Program and troubleshoot PLC-based control systems, drives, and automation equipment. Interpret and modify loop sheets, electrical schematics, P&IDs, I/O wiring, and panel drawings. Respond to equipment and process alarms, identify root causes, and execute effective long-term repairs. Support installation, startup, and optimization of new equipment to ensure design specifications are met. Lead and mentor Maintenance Technicians, providing guidance, training, and technical expertise. Perform complex preventative and predictive maintenance activities. Maintain accurate logs, documentation, and compliance with GMP requirements. Perform fabrication, welding, and machining tasks as needed. Ensure tools and equipment are maintained in proper working condition and work areas are clean and organized. Minimize equipment downtime, service calls, and reliance on external contractors. Support maintenance and repair of refrigeration systems (including ammonia), spirals, HVAC, boilers, and compressed air systems. Complete interdepartmental work orders and perform facility-related repairs, including carpentry when needed. Qualifications 7+ years of industrial maintenance experience (food or manufacturing preferred) Advanced mechanical, electrical, and PLC troubleshooting expertise, including automation and control systems Experience with hydraulics, pneumatics, and complex industrial equipment Ability to read and interpret electrical schematics, technical diagrams, and control drawings Working knowledge of welding, fabrication, and machining Strong understanding of GMPs, food safety, and sanitation requirements Demonstrated leadership ability with experience mentoring or supervising technicians Ability to work independently, prioritize tasks, and drive complex problem resolution High School Diploma required; technical degree or certification preferred (Industrial Maintenance, Mechatronics, Engineering Technology, or related) Ability to work in an industrial bakery environment with exposure to extreme temperatures, allergens, noise, moving machinery, wet or confined spaces Ability to stand and walk for extended periods (8 to 12 hours), frequently bend, kneel, squat, stoop, and reach, and climb ladders or work in confined spaces Frequently lift up