Senior Learning Consultant at Instructure

Job description

At Instructure , we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: Instructure is seeking a Senior Learning Consultant (Dedicated Remote) focused on Instructure’s products—including Canvas LMS, Mastery Connect, and Impact—to work with large institutions across multiple markets (K12, Higher Ed, Business & Government) as part of our Learning Services Dedicated Consulting team. Senior Learning Consultants will deepen and elevate client use of Instructure products to meet organization-specific initiatives and pedagogical goals by providing project management, change leadership, customized consultation, resource development, pedagogical expertise, and hands-on targeted coaching. Our team tailors both content and the customer experience to support institutions with the aim of leading positive change, increasing product adoption, enhancing learner engagement, and driving organization-specific initiatives. A successful Senior Learning Consultant will confidently build and maintain relationships with key stakeholders, understanding and prioritizing their needs with the goal of providing exceptional value and a positive experience. What You Will Be Doing • Provide guidance through the use of best practices in learning and assessment and the Instructure ecosystem. • Support the customer’s vision for using Canvas LMS, Mastery Connect, Impact, and other Instructure tools and products. • Offer best-practice guidance on Instructure product-related projects. • Share strategies for change leadership, understand both current and planned future states, and work to support the organization’s vision. • Collaborate with key stakeholders to understand and support communication, training, and engagement plans/timelines while seeking to mitigate risks. • Develop curriculum, assessment, and/or programmatic strategies by determining instructional approaches, student experience, program development, faculty interactions, and assessment. • Curate and create adoption resources and professional development materials tailored to customer needs. • Curate and create plans, resources, and materials addressing customer needs related to Instructure products, including best practices for formative assessment, curriculum maps, benchmarks, and new feature updates. • Assist with key plan execution, including product-related assessment strategy deployment and resource promotion to enhance engagement. • Sustain growth by regularly reviewing pertinent data and defining next phase goals. • Support staff with recommendations for Instructure product best practices that connect to the institution’s instructional framework, and provide workshops for admins, PD/curriculum leaders, instructional coaches, and other staff. • Assist and coach staff through product use, provide feedback, and facilitate change implementation. • Assist with Mastery Connect assessment development, deployment, and facilitation for formative assessment, curriculum maps, and benchmarks. • Build institutional capacity with targeted consulting and ongoing coaching; mentor and support the customer team as needed. • Provide expertise in Canvas LMS and Mastery Connect administration, including integration of both platforms. • Attend meetings for planning and progress updates. • Complete other tasks and assignments supporting Instructure product use. Here Is What You Will Need to Know/Have • Minimum of five years of Instructure product experience required—including best practices in Mastery Connect and Canvas LMS, and creating engaging, responsive, accessible Canvas courses that address diverse teaching and learning needs. • At least one year of experie