Senior IT Infrastructure Engineer at Zocks in Budapest

Job description

Company Overview: Zocks is an AI platform transforming how financial advisors work. Starting in the US financial services market, we're building technology that supports advisors across their entire workflow - from sales and meeting preparation to note-taking, follow-ups, scheduling, email, document intelligence, reporting, and integrations with the systems they use every day. Our goal is to take repetitive, manual work out of the advisor-client relationship and turn conversations, documents, and data into actions automatically. As our platform expands across more workflows, customers, and use cases, we're solving increasingly complex challenges around AI, real-time systems, data, security, integrations, and scale. Zocks is headquartered in San Francisco, while our entire R&D organization - Engineering, Product, Design, Data, and Infrastructure - is based in Budapest. This means our Budapest teams don't just execute on a product built elsewhere: they're directly responsible for shaping the product, technology, and how we build them as we grow. Location: Budapest, XI., Science Park (On-site Monday to Thursday, Remote on Fridays) Why we're hiring for this role As Zocks continues to scale, we're looking for a highly experienced Senior IT Infrastructure Engineer to take ownership of our internal IT infrastructure, security posture, and end-user computing environment. This is not a traditional IT support role. We're looking for someone who enjoys designing, building, and continuously improving modern IT systems while remaining deeply hands-on. You'll define standards, automate wherever possible, and ensure our infrastructure is secure, scalable, and reliable as we grow. While you'll spend much of your time improving our infrastructure and processes, you'll also serve as the senior technical owner for complex IT issues. We believe great infrastructure engineers don't just build reliable systems—they stay close enough to day-to-day operations to continuously improve them. What You'll Own Infrastructure & Build Processes • Design, build, and continuously improve Zocks' internal IT infrastructure • Standardize and automate provisioning, onboarding, and device lifecycle management • Build scalable IT processes that reduce manual operational work • Evaluate and implement modern infrastructure tools and best practices • Drive continuous improvements across internal IT operations Identity & Access Management • Own the complete user lifecycle across internal systems • Design and maintain secure SSO and identity management solutions • Implement role-based access control (RBAC) and least-privilege principles • Continuously review and improve access governance and security Endpoint Management • Own MacBook and Windows device management using modern MDM platforms • Build secure baseline configurations and automated deployment workflows • Define compliance policies and endpoint hardening standards • Manage the hardware lifecycle from procurement through retirement Network Infrastructure • Design, maintain, and optimize secure office networking • Monitor performance, reliability, and availability • Troubleshoot complex networking and connectivity issues • Continuously improve network architecture and resilience Security & Compliance • Drive a security-first approach across our internal infrastructure • Continuously improve endpoint, identity, and network security • Own vulnerability management, patching, backups, and disaster recovery • Monitor security events and proactively reduce operational risk • Support internal and external compliance initiatives and security best practices Google Workspace & Collaboration • Own Google Workspace administration and security configuration • Manage users, groups, permissions, and collaboration tools • Improve automation and integrations across our internal platforms IT Operations & Support • Act as the senior technical escalation point for complex IT issues • Resolve infrastructure, endpoint, identity, and ne