Senior Human Resources Manager at Coram in Sunnyvale

Job description

At Coram AI, we’re reimagining video security for the modern world. Our cloud-native platform uses computer vision and AI to help businesses stay safe, make smarter decisions, and move faster; from real-time alerts to seamless clip sharing and multi-site visibility. You’ll be joining an ambitious, fast-moving team that values clarity, craftsmanship, and impact. Every person here has a voice, ships meaningful work, and helps shape how AI can make the world safer and more connected. The role: We’re looking for an experienced, hands-on HR Director and Business Partner to own and scale our HR operations as Coram continues to grow across the U.S., UK, and India. This is a broad HR leadership role for someone who has experience across the full employee lifecycle. You’ll inherit many of our existing HR operations and programs, quickly learn what we have in place, and take ownership of refining and scaling them as the company grows. You’ll oversee areas including payroll, compliance, employee relations, performance management, compensation adjustments, policies, benefits, and broader people operations. You’ll also manage a small, distributed HR team and partner closely with leadership across the organization. Responsibilities: • Own and continuously improve day-to-day HR operations across Coram, building scalable processes without introducing unnecessary bureaucracy • Manage, develop, and build a small HR team of approximately 2–3 people, potentially distributed across multiple countries and time zones • Learn Coram’s existing HR infrastructure, systems, policies, and programs and identify opportunities to strengthen and scale them • Oversee payroll, benefits, employee administration, onboarding, offboarding, and other core HR operations • Own and refine performance management, including performance cycles, employee feedback, manager enablement, and performance improvement • Partner with leadership on compensation, promotions, leveling, organizational changes, and other employee matters • Advise managers on complex employee relations issues and lead internal investigations, ensuring fair, consistent, and well-documented resolutions • Own HR compliance across Coram, monitoring federal, state, and local employment requirements and ensuring policies and practices evolve as the company grows • Maintain and continuously update employee handbooks, HR policies, and SOPs across the states and countries where Coram operates • Oversee key HR compliance audits and reporting, including payroll, I-9s, benefits, workplace safety, EEO-1, OSHA, and ACA requirements • Partner closely with Finance, Recruiting, and company leadership on headcount planning and broader people initiatives • Evaluate and optimize our HR technology stack, leveraging automation, integrations, and AI-enabled tools to improve efficiency and scalability • Use HR data and employee feedback to identify trends, surface issues, and help leadership make informed people decisions • Remain hands-on and willing to jump into the details when needed Skills and qualifications: • 8+ years of progressive HR experience with broad exposure across multiple HR functions • Experience working within a growing organization of approximately 200–500 employees, where you’ve had responsibility across multiple facets of HR • Experience managing and developing a team of approximately 2–3+ people • Strong experience across HR operations, employee relations, performance management, compensation, payroll, benefits, compliance, and employee lifecycle management • Experience owning or significantly contributing to performance management and compensation review processes • Experience supporting employees and managers across multiple locations and time zones • Proven experience managing employment compliance across multiple states, with specific familiarity in complex regulatory environments (e.g., California, New York, Illinois). • Experience using modern HR technology, including HRIS, payroll, benefits, perfo