Senior HRIS Admin (Workday Benefits & Absences) at Q2 in Bangalore

Job description

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways through our year-round Q2 ChangeMakers awards program and global moments of recognition and connection. We invest in the growth and development of our team members through ongoing learning opportunities, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun and giving back together. From company-wide volunteer days to events like our Q2 Homecoming Week—featuring learning, community service, and culture-building experiences—we create opportunities to connect, grow, and make an impact. SUMMARY Q2 is seeking an HRIS Administrator to serve as a functional and technical subject-matter expert for the Benefits and Absence modules within our Workday HCM platform. In this role you will own the day-to-day configuration, administration, and integrity of these modules while partnering closely with Total Rewards, Benefits, and Leave Administration leadership to deliver a seamless employee experience. This role works as a paired backup with the Payroll and Time Tracking Administrator, so experience with Workday Payroll and Time Tracking is a plus. You bring proven Workday hands-on expertise and are motivated to drive continuous improvement across the HR technology landscape. RESPONSIBILITIES Systems Analysis, Configuration & Technical Excellence Maintain and administer Workday Benefits and Absence modules, including benefit plans, eligibility rules, open enrollment and life event configuration, leave plans, and accrual rules; serve as the primary functional and technical expert for these domains. Design and configure multi-step business processes, and lead end-to-end testing cycles for annual open enrollment, plan year changes, and leave policy updates, confirming downstream impacts with stakeholders. Troubleshoot and resolve Workday configuration, calculation, and reporting issues by designing durable fixes and evaluating cross-system impacts using systems thinking. Provide backup support for Payroll and Time Tracking module administration, partnering with the Payroll and Time Tracking Administrator to ensure continuity of coverage. Data Integrity & Quality Ensure data accuracy and system integrity across Benefits and Absence, including enrollment audits, deduction reconciliation with Payroll, and carrier and vendor eligibility reconciliation; lead audit data work and implement data quality improvements. Write, maintain, and support standard and custom Workday reports and dashboards; ensure system outputs comply with controls and proactively surface insights to stakeholders. Maintain comprehensive system documentation, including configuration workbooks, test results, and help guides across all assigned modules. Integrations & Vendor Partnership Support and monitor benefits carrier and vendor integrations (such as medical, dental, vision, 401(k), HSA/FSA, and leave management vendors); resolve file errors, eligibility discrepancies, and enrollment mismatches. Partner with benefits brokers, carriers, and third-party administrators on annual plan changes, regulatory updates, and data feed requirements. Process Optimization, Automation & Continuous Improvement Review, assess, and recommend improvements to HRIS workflows, user experience, and system processes; design scalable solutions that reduce manual effort and drive operational efficiency. Design and implement multi-step automations that streamline HR workflows; integrat