Senior Group Director, Shoes at Chanel

Job description

Senior Group Director, Shoes At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. ​ About the role: CHANEL is looking for a Senior Group Director, Shoes to join our Merchandising Team in New York, New York. You will own the end-to-end merchandising vision and category leadership for Shoes in the U.S., establishing the strategy and driving a unique, client-centric assortment for all U.S. boutiques and Multi-Brand Retail Partner s . T his role is accountable for category pe rformance, commercial outcomes, and the development of high-performing teams—ensuring Chanel’s continued le adership in the Am erican luxury market. You will provide strategic support to the Head of Merchandising and Fashion Business Planning, U.S., serving as both a thought partner and executional leader, and will be responsible for developing and inspiring the Shoes merchandising team. The role will be a key support role for the Head of Merchandising and Fashion Business Planning , U.S., providing strategic and executional leadership to ensure the success of the broader category a nd be responsible for developing and guiding of the S hoes merchandising team members . What impact you can create at CHANEL: Strategic Leadership Define and execute the U.S. merchandising strategy for Shoes, ensuring it reflects both Chanel’s creative vision and the unique needs of the dynamic American market. Own category performance , setting business objectives and commercial target . Support the Head of Merchandising and Fashion Business Planning in driving the overall category vision, strategic planning, and business performance. Build strong relationships with multi-brand retail leadership to stay closely connected and receive ongoing updates on changes to their shoe-floor matrix and capturing competitive and client insights. Partner with global counterparts to align on collection vision while tailoring assortments and strategies for the U.S. client. Identify opportunities and risks in the U.S. market and recommend strategies to drive growth, client acquisition, and retention. Support setting the US Pricing strategy for shoes and play a key role in the approach. Product & Assortment Lead the team to build seasonal assortments that represent collection allure and support each locations specificities and clients’ needs. Monitor category and assortment performance, adjusting buy strategies and influencing pricing to maximize sales, inventory efficiency, and long-term category health Identify and capitalize on market opportunities, competitive insights, and client trends to drive growth, client acquisition, and retention Leverage U.S. client insights, CRM data, and retail feedback with global merchandising to inform product journeys, assortment architecture, and lifecycle management. Front- Runner of Fashion & Industry Trends Serve as a thought leader in the U.S. luxury landscape, identifying shifts in client behavior, cultural moments, and fashion trends. Translate these insights into assortment strategies, ensuring Chanel remains the leader in the U.S. market for fashion and desirability. Represent the U.S. voice in global forums, ensuring regional perspectives influence shoes’ product evolution. Ensure the Shoes offering enhances the client experience across U.S. boutiques , Department Stores and all client facing events. Leadership & Team Development Lead and develop the U.S. Shoes merchandising team, fostering growth, collaboration, and a culture of excellence. Shape team architecture to support growth and transformation. Champion talent development, individual mentorship, and succession planning, ensuring the team’s capabilities and structure support long-term busi