Senior Fixed Operations Trainer at AutoNation in Mercedes-Benz of Westmont

Job description

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big? The Senior Trainer is responsible for delivering engaging learning experiences that support associate development, leadership effectiveness, and operational excellence across the organization. This role facilitates instructor-led training, coaches learners, and partners with business leaders to drive performance and adoption of key initiatives. The ideal candidate is an energetic facilitator with strong communication skills and a passion for developing people. . Key Responsibilities Deliver instructor-led training programs in classroom, virtual, and field environments. Facilitate leadership, operational, sales, and customer experience training for associates and leaders. Create an engaging learning environment through discussions, role plays, activities, and coaching. Assess learner comprehension and provide feedback to support skill development and performance improvement. Partner with Learning & Development and business leaders to align training programs with organizational goals. Coordinate training schedules, materials, resources, and logistics. Adapt training delivery to meet the needs of different audiences and learning styles. Monitor training effectiveness and recommend opportunities for continuous improvement. Serve as a trusted learning partner and subject matter resource for the business. Required Qualifications 5+ years of fixed operation experience (automotive service), training, facilitation, coaching, or adult learning experience. Automotive retail or related industry experience. Strong presentation, facilitation, and public speaking skills. Experience delivering both in-person and virtual training programs. Proficiency with Microsoft Office and virtual learning platforms. Strong communication, organizational, and relationship-building skills. Preferred Qualifications Bachelor's degree in Education, Business, Human Resources, Organizational Development, or a related field; equivalent experience considered. Experience with Learning Management Systems (LMS). Leadership development, coaching, or talent development experience. Knowledge of adult learning principles and instructional delivery best practices. Travel Requirements Travel up to 60% to support training delivery and business initiatives across multiple locations. Facilitate in-person workshops, leadership programs, onboarding sessions, and field-based training events. Occasional overnight travel may be required based on business needs and training schedules. Must possess a valid driver's license and the ability to travel independently. Flexibility to travel as needed to support organizational priorities. Base Salary: $82,500.00 - $110,000.00, commensurate with experience, qualifications, and geographic location. This position is also eligible for an annual performance-based bonus, in accordance with the company's applicable incentive plan. $82,500.00 - $137,500.00 Exciting Benefits and Perks Await You: Competitive compensation and 401k matching Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits. Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear Access amazing deals and discounts through YouDecide, a website with offers from top providers