Senior Field Service Representative at Eaton in Houston, TX

Job description

Eaton's ES AMER ESS division is seeking a Senior Field Service Representative based in Houston, TX area to support customers throughout the district of Houston and Beaumont, TX. This travel-based role involves installing, testing, maintaining, troubleshooting, and repairing electrical switchgear systems at industrial, commercial, and critical infrastructure sites. Field Service positions include a company vehicle and a guaranteed 40-hour paid workweek. This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire. The expected salary range is $84000 - $123000 annually, with compensation based on skills, experience, qualifications, and business needs. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: • Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies • Manage small projects independently and lead FSR teams on larger projects • Generate timely and accurate service reports on work, product performance, and warranties • Provide recommendations for improved electrical systems • Cultivate strong relationships with customers, team members, and partners • Mentor less experienced technicians • Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more Team Benefits: • Guaranteed 40-hour base pay, eligible for overtime and travel premiums • Career growth, mentorship and safety training • Company vehicle, toolkit, and phone • Tuition assistance for ongoing learning • Leads program with bonus pay • Opportunities across 32 service branches Qualifications: Basic Qualifications • High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems • Must be authorized to work in the United States without company sponsorship now or in the future. • No relocation is offered for this position. All candidates must currently reside within 50 miles of WORK LOCATION to be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation • Must have a valid driver's license with an acceptable driving record Preferred Qualifications • Associate degree or higher from an accredited institution • Bachelor’s degree in Engineering from an accredited institution • Electrical or General Contractor’s License • Professional Engineering License • Experience performing power quality measurements, troubleshooting, analysis as well as protective relays • NICET/NETA certification Skills: Position Success Criteria: • Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter • Submit to periodic customer required background and drug screenings • Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements. • Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualificatio