Senior Executive Assistant & EA Team Lead at Thyme Care in New York, NY

Job description

OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. ABOUT THE ROLE Thyme Care is looking for an exceptional Senior Executive Assistant to provide high-level support to our Co-Founder, President & Chief Medical Officer, as well as one or more other senior executives. This is a highly visible role working closely with senior leadership in a fast-paced, growing organization. We're looking for someone who is proactive, highly organized, and an excellent problem solver. The right person knows how to anticipate needs, navigate competing priorities, and bring structure to complex, fast-moving environments. You'll be a trusted partner to the executives you support, helping them stay focused on their highest priorities and ensuring that important work moves forward. This role will be based in our New York City office and will also help coordinate day-to-day office needs and support a positive experience for our NYC-based team. WHAT YOU’LL DO Executive Support • Provide high-level administrative and operational support to our Co-Founder, President, Chief Medical Officer, as well as one or more other senior executives. • Manage complex calendars, scheduling, travel arrangements, and meeting logistics, proactively resolving conflicts and anticipating needs. • Serve as a trusted partner to the executives you support, helping them prioritize their time and stay focused on the most important work. • Coordinate meeting preparation, agendas, materials, and follow-up, ensuring key decisions and action items don't fall through the cracks. • Act as a liaison between executives and internal and external stakeholders, exercising strong judgment, professionalism, and discretion. • Anticipate potential issues, identify solutions, and proactively address challenges before they become problems. • Help improve processes and ways of working to make executive support more effective and efficient. • Partner with other Executive Assistants and cross-functional teams to coordinate schedules, meetings, and company priorities. NYC Office Coordination • Serve as a point person for day-to-day coordination of our NYC office, helping ensure a welcoming, organized, and productive environment. • Coordinate office lunches, supplies, vendors, and other routine office needs. • Help plan and execute NYC team gatherings, onsite meetings, and employee events in partnership with the People team. • Support logistics for visiting executives and employees, including meeting space, meals, and other onsite needs. • Identify opportunities to improve the day-to-day office experience and help coordinate solutions with the appropriate teams. WHAT YOU BRING • 7+ years of experience providing executive support, inclu