Senior Enterprise Solutions Manager at Invisible Technologies in New York, NY

Job description

About Invisible Invisible is an Applied AI research company closing the gap between frontier models and the enterprise. We provide the platform infrastructure that makes AI work in production at scale: unify fragmented data, map complex processes, orchestrate and evaluate agents, and stand up hyper-personalized workflow applications fast for companies like Grubhub, Alliance Global, and Thomson Reuters. Where models fall short, we build RL environments and data to fix them. The result: a virtuous cycle between enterprise deployment and model training. Recognized as Best Predictive Analytics Platform of the Year at the 2026 AI Breakthrough Awards, Invisible makes AI work. About The Role The Senior Enterprise Solutions Manager is a key operational leader driving our most complex and high-stakes enterprise delivery. Moving beyond standard process management, this role operates at the intersection of strategic problem-solving, technical project management, and high-velocity operations. We are looking for an exceptional, high-rigor operator who can take deeply ambiguous enterprise challenges, structure them, and lead cross-functional execution to deliver scalable AI solutions. You will own the end-to-end operational delivery of our most strategic, multi-faceted enterprise engagements, serving as the critical link between our commercial team, executive clients, and internal engineering teams. Operating with the analytical rigor and structuring capability of a top-tier Engagement Manager or Tech BizOps Leader, you will partner directly with technical leadership to build 0-to-1 operational processes and ensure world-class delivery. Furthermore, you will serve as a multiplier for the team, mentoring other Enterprise Solutions Managers and advising senior client leadership. What You’ll Do Executive Commercial & Engineering Alignment: Act as the critical bridge between go-to-market and delivery on marquee accounts. Partner with the commercial team to deeply understand complex client requirements and business objectives, working in lockstep with engineering to deliver the execution. "Two-in-a-Box" Strategic Partnership: Partner directly with the account's Technical Lead to drive outcomes on our most complex, highest-value engagements. While they own the technical architecture and solution design, you act as their operational counterpart to ensure flawless execution, resource alignment, and risk mitigation. Lead Complex Enterprise Delivery & Technical Ceremonies: Own the end-to-end operational execution of massive enterprise AI deployments across multiple concurrent workstreams. Oversee and optimize agile technical delivery ceremonies (e.g., cross-functional stand-ups, sprint planning, complex Jira backlog grooming) to ensure engineering execution maps precisely to commercial objectives. Strategic Client Advisory: Participate, support and if required, lead requirement scoping and key strategic meetings alongside account and tech leadership. Act as a trusted advisor to senior client stakeholders (VP and C-Suite), moving beyond standard status updates to provide actionable, data-driven insights on engagement progress and operational ROI. Act as the Operational Backbone: Take highly ambiguous client problems and structure them into clear, actionable delivery frameworks. Design, implement, and scale 0-to-1 operational processes for new, bespoke use cases. Quantitative Problem Solving & Strategic Business Cases: Build highly rigorous, assumption-driven, and fact-based business cases to drive executive-level decision-making. Establish real-time analytics, define KPIs, and lead continuous performance analysis to ensure exceptional quality and workflow optimization at scale. Mentorship & Team Leadership: Serve as a coach and mentor to other Enterprise Solutions Managers. Guide and upskill operational staff and internal delivery teams, fostering a culture of rigorous problem-solving, extreme ownership, and operational excellence. What We Need The Pr