Senior Director, US RayzeBio Field Market Access & Customer Engagement at Bristol Myers Squibb

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. SUMMARY: This is a Bristol Myers Squibb role dedicated to supporting the RayzeBio radiopharmaceutical business. The Senior Director, RayzeBio Field Market Access & Customer Engagement is accountable for setting and driving the strategic direction of all field market access activities for the RayzeBio radiopharmaceutical portfolio. This leader will architect and continuously refine the national Site of Care access, reimbursement, and pull-through, ensuring alignment with corporate objectives and evolving market dynamics. A critical aspect of this role is to coach, mentor, and empower the Market Access and Customer Engagement team of Field Reimbursement Managers (FRMs), enabling them to execute with excellence and agility across all phases of account onboarding, launch readiness, post-onboarding, and patient-level access support. The leader will build this capability ahead of launch, bringing a proven playbook for the payer and reimbursement aspects of radiopharmaceutical treatment-site activation and for converting site readiness into patient pull-through, partnering with Commercial Operations, Clinical Theranostics Specialists (CTS), and the payer-focused matrix team. A core responsibility of this role is ensuring the team delivers timely, compliant patient-level access support to treatment sites for enrolled patients, meaning assistance with benefits verification, prior authorization, appeals, coding, and billing. RESPONSIBILITIES: Strategic Leadership: Develop and communicate a clear, forward-looking strategy for Market Access & Customer Engagement, integrating payer dynamics, reimbursement trends, and competitive intelligence Partner cross-functionally with Pricing & Access Strategy, Brand Marketing and Sales, Commercial Operations, Field HEOR, Payer Market Access and Strategic Accounts, Patient Access Support Services, and other matrix teams to ensure cohesive execution of strategic priorities Anticipate and proactively address national and regional market access challenges, informing continuous improvement of access strategies and objectives to guide execution Steward the complex and unique radiopharmaceutical site-of-care economic model, ensuring a deep and actionable understanding of site-specific economics and reimbursement methodologies. Leverage this expertise to inform evaluation of access dynamics across applicable care settings Actively drive team to build intimate knowledge of their accounts (including account payer mix, overall access dynamics, decision making processes, operational considerations, financial considerations, etc.) to ensure seamless access today and in the future. Account Strategy & Site Readiness: Partner cross-functionally with Commercial Operations, Medical (MSLs and CTS), and Field HEOR on account profiling and segmentation, owning the market access components (payer mix, coverage and reimbursement readiness, and site economics) to help identify the levers that drive formulary approval, site activation, and adoption Contribute the market access perspective to the strategic account framework (safety and efficacy, economic value, and distribution/logistical efficiency) and translate it into account-level access plans across IDNs, academic centers of excellence, regional health systems, community oncology and urology practices, physician groups, and VA/DoD sites of care Own the payer and reimbursement components of treatment-site activation, including co